Holiday Inn Express Lexington by IHG

Thank you

Great property

check in was great. super customer service. super clean and updated room. nice pillows. bed was a little hard and springy, but not too bad. breakfast was much better then most free breakfast. wish they had real half and half though.

Very nice property and well lit parking lot. It sets back off the road against some trees, which makes it very quiet. Kind of hard to figure out where to turn to get back to it – but you should turn between the gas station and Applebee’s. We stayed one night. The room was great, very clean. The bathroom was small and could have been better if the door swung out instead of in. Love that there is a full length mirror outside the bathroom – wish there was an outlet next to it for hair dryers and such. Not sure if it was because of the location in the hotel, but our king room was kind of in a T shape, instead of a long room. It made it seem like more room. There is a lot of indirect lighting above the cabinets and headboards, which is a nice effect. Our room was right next door to the elevator but we heard NO noise from the elevator! Breakfast was great, as usual. The famous cinnamon rolls and the pancake machine, bagels, toast, muffins, oatmeal, cereal, juice, coffee, fruit, and hot items of biscuits and gravy, omelets, and sausage. Plenty of seating and if it was warmer, you could go out on the patio which had tables and chairs that you could eat at. I would highly recommend staying at this location when in Lexington VA!

Clean but stripped down. Paper cups in bathroom and worst shower ever experienced. Beds were comfortable.

I didn’t like being greeted by a sign of No’s at the customer service desk. No help so I wasn’t getting any service that day n if I needed anything , I would need to come get it at the desk myself. I preemptively checked in online to expedite things but was slowly checked in upon coming through the door late at night after traveling all day from Tennessee. The line behind me wasn’t happy either.

The location.

great hotel and good breakfast

Expedia screwed up my reservation date. On app dates changed but I could not get corrected, or postponed. This has no reflection on the hotel at all, just reservations.

Nice