Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG

The bed was uncomfortable. The shower, shampoo, conditioner, and body wash were of poor quality. The commode ran intermittently while we were there and didn't appear to be clean.

Nice hotel. Room was very comfortable.

Nice room and breakfast was great, bed slept good. Only negative thing needed better cleaning. There were few strands of hair on the bed and on bathroom floor.

I didn't like that house keeping wasn't an eveyday thing i would have like to have the trash taken out and fresh towels without having to request it but the staff were very helpful with anything we needed when we requested so that's the positive

Our window leaked when it rained and their were stains on our bed. Our TV alao went out and was laggy/cut out. Cleanliness could've been better however staff was friendly.

Check in and staff at desk great. Room was absolutely gross. Eye lashes (fake) in top drawers (used) DISGUSTING!! Floor not vacuumed: corn chips, bug casings, bugs, black curly hair all over rug. Bathroom had filth all over floors and baseboards, dried piss on side of floor, mold all over tub tile especially around the base of tub. PEOPLE, let me tell you and I’m not lying I have pictures!!! Ramen noodles cooked dried up on the sheets at the bottom of the bed under the comforter….swear!!!! Have pics too!! Blood stains on sheets also. Now we booked this particular hotel because of the outside pool. We also allotted time to enjoy the pool. People I’m telling you we would have been in the ER experiencing full blown MERSA if we had even placed a toe in that pool. Now mind you no one states any where on the website or IN PERSON when checking in that the pool is DISGUSTING!!! I myself even asked how to access the pool. It had a thin mucous film on top of the water and green. I thought the ocean has been brought in and placed in this chlorinated (no way) pool!!! Also, I don’t think I mentioned the stagnant smell that drifted off the pool. Staff at desk were quick to Remedi the floor by using a vacuum and changed sheets. However, I was so worried about the issues (being a nurse and germaphobe) i did not sleep! This place is the WORST OF THE WORST. Next morning we were so afraid to eat their because of the filth. We packed up placed everything in plastic bags and got out of dodge!

Comfortable beds. Clean rooms. The breakfast offered good options but they often ran out of the more popular options before the end of breakfast.

The free breakfast was excellent with a wonderful variety of items to choose from. The room we stayed in was very comfortable and we especially liked the walk in shower.

Great

They were overbooked and wouldn’t allow us in. Please confirm with them and refund my money asap.