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8.6 / 10 Guest Rating

Holiday Inn Augusta West I-20 by IHG

441 Park West, Augusta, us

Holiday Inn Augusta West I-20 by IHG - main view

About the Property

Luxurious Amenities
Holiday Inn Augusta West I-20 offers a range of luxurious amenities, including an indoor heated pool, hot tub, and a well-equipped fitness centre. Guests can relax and unwind in style during their stay.

Delicious Dining Options
Indulge in delicious American cuisine at Kem’s, the on-site restaurant that serves breakfast and dinner. Whether you're starting your day or winding down in the evening, Kem’s offers a casual dining experience for all guests.

Convenient Location
Conveniently located just 6.4 km from Fort Gordon and with easy access to Augusta National Golf Club, Holiday Inn Augusta West I-20 is the perfect choice for both leisure and business travelers. Book now for a memorable stay in Augusta!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. For any room including breakfast: the rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit: USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
1/5

Standard Room

Room features a microwave, small refrigerator, tea- and coffee-making facilities.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Queen bed (151-180 cm wide)
Amenities
TelephoneAir conditioningHair dryerRadioRefrigeratorDesk

Standard Room

Non-refundable
Room Only
20% OFF$164.79

$131.83

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$171.61

$137.29

Includes taxes & fees
One-Bedroom King Suite - Photo 1
One-Bedroom King Suite - Photo 2
One-Bedroom King Suite - Photo 3
1/3

One-Bedroom King Suite

This spacious suite offers a dining area and separate seating room with a sofa bed.

0
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioRefrigerator

1 King Bed 2 Room Suite Non-Smoking

Non-refundable
Room Only
20% OFF$213.29

$170.63

Includes taxes & fees

1 King Bed 2 Room Suite Non-Smoking

Non-refundable
Breakfast Included
20% OFF$227.6

$182.08

Includes taxes & fees
Standard King Room - Photo 1

Standard King Room

Room features a microwave, small refrigerator, tea- and coffee-making facilities.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioRefrigerator

Standard King Room

Non-refundable
Room Only
20% OFF$164.79

$131.83

Includes taxes & fees

Standard King Room

Non-refundable
Breakfast Included
20% OFF$171.61

$137.29

Includes taxes & fees
King Room - Mobility Access/Hearing Accessible - Photo 1

King Room - Mobility Access/Hearing Accessible

Room features a microwave, small refrigerator, tea- and coffee-making facilities.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioRefrigerator

King Room - Disability Access

Non-refundable
Room Only
20% OFF$164.79

$131.83

Includes taxes & fees

King Room - Disability Access

Non-refundable
Breakfast Included
20% OFF$171.61

$137.29

Includes taxes & fees
Queen Room with Two Queen Beds - Disability Access - Photo 1

Queen Room with Two Queen Beds - Disability Access

Room features a microwave, small refrigerator, tea- and coffee-making facilities.

0
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
TelephoneAir conditioningHair dryerRadioRefrigeratorDesk

Queen Room with Two Queen Beds - Disability Access

Non-refundable
Room Only
20% OFF$230.08

$184.06

Includes taxes & fees

Queen Room with Two Queen Beds - Disability Access

Non-refundable
Breakfast Included
20% OFF$237.91

$190.33

Includes taxes & fees
Standard Queen Room with Two Queen Beds - Photo 1

Standard Queen Room with Two Queen Beds

Room features a microwave, small refrigerator, tea- and coffee-making facilities.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
TelephoneAir conditioningHair dryerRadioRefrigeratorDesk

2 Queen Beds Standard

Non-refundable
Room Only
20% OFF$245.8

$196.64

Includes taxes & fees

2 Queen Beds Standard Non-Smoking

Non-refundable
Breakfast Included
20% OFF$263.36

$210.69

Includes taxes & fees
Standard Room, 2 Double Beds, Accessible (Accessible Tub) - Photo 1

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

2 Double BedsInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryerPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Accessible bathtubNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerRefrigerator

2 Double Beds Stndrd Comm Accessible Tub

Non-refundable
Room Only
20% OFF$245.8

$196.64

Includes taxes & fees

2 Double Bed Hearing Mobility Accessible Tub Non-Smoking

Non-refundable
Breakfast Included
20% OFF$263.36

$210.69

Includes taxes & fees
Suite, 2 Bedrooms - Photo 1
Suite, 2 Bedrooms - Photo 2
Suite, 2 Bedrooms - Photo 3
1/3

Suite, 2 Bedrooms

1 King Bed and 1 Double Sofa BedInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerRefrigerator

Two-Bedroom King Suite With Sofa Bed

Non-refundable
Room Only
20% OFF$198.31

$158.65

Includes taxes & fees

Two-Bedroom King Suite With Sofa Bed

Non-refundable
Breakfast Included
20% OFF$203.41

$162.73

Includes taxes & fees
Suite, 1 King Bed, Accessible (Communications) - Photo 1
Suite, 1 King Bed, Accessible (Communications) - Photo 2
Suite, 1 King Bed, Accessible (Communications) - Photo 3
1/3

Suite, 1 King Bed, Accessible (Communications)

1 King BedInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Roll-in shower width (inches): 41Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerRefrigerator

King Suite Hearing Accessible Roll In Shower Non-Smoking

Non-refundable
Room Only
20% OFF$213.29

$170.63

Includes taxes & fees

King Suite Hearing Accessible Roll In Shower Non-Smoking

Non-refundable
Breakfast Included
20% OFF$227.6

$182.08

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Accessible Tub) - Photo 1

Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 King BedInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channels and pay moviesFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryerPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Accessible bathtubNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerRefrigerator

1 King Bed Standard Comm Accessible Tub

Non-refundable
Room Only
20% OFF$175.17

$140.14

Includes taxes & fees

King Bed Hearing Mobility Accessible Tub Non-Smoking

Non-refundable
Breakfast Included
20% OFF$191.8

$153.44

Includes taxes & fees

Guest Reviews

8.6
Excellent808 verified reviews
AI Summary

Guests highly rate the clean and comfortable rooms and frequently praise the friendly and helpful staff.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality8.2
Amenities8.7
Value for Money8.7
Food and Beverage9.2
Overall Experience8.8

Select topics to read reviews

D
DariususUS
Verified booking
family_with_children
Standard Room
Stayed in Dec 17, 2025

"Exceptional"

10.0
Helpful?
H
HarlieusUS
Verified booking
family_with_children
Standard Room
Stayed in Dec 15, 2025

"Exceptional"

9.0
Helpful?
T
TiffanyusUS
Verified booking
family_with_children
Standard Room
Stayed in Dec 13, 2025

"Overnight"

9.0

All the staff were very friendly and helpful! The restaurant was good and breakfast was amazing!

The room didn't seem as clean because there was leftover trash in the bottom of one can along with an open bar of soap in the shower.

Helpful?
L
LisausUS
Verified booking
couple
Standard Room
Stayed in Dec 10, 2025

"Holiday Inn is my new favorite go-to!"

9.0

Excellent breakfast: hot and cold choices with attentive attendants who frequently refreshed the buffet.

Helpful?
E
EllenusUS
Verified booking
family_with_children
Standard Room
Stayed in Dec 6, 2025

"Exceptional"

10.0
Helpful?
M
MichaelusUS
Verified booking
family_with_children
Standard Room
Stayed in Dec 3, 2025

"Exceptional"

9.0
Helpful?
A
AnnetteusUS
Verified booking
couple
Standard Room
Stayed in Dec 2, 2025

"I was there because of a funeral. The day was already stressful thus adding to it was a moment"

2.0

The reception area was warm sms welcome. The breakfast crew was exceptionally.

Room 425 carpet was filthy, the bathroom had hair. I have pictures. I am not sure on how you want me to give them to you.

Helpful?
J
JanegbGB
Verified booking
couple
Standard Room
Stayed in Nov 29, 2025

"Excellent"

8.0

Good location for overnight stop on way back home after short vacation. Restaurant offering evening meal on site. Good breakfast despite having no black tea!

Nothing

Helpful?
H
HarveyusUS
Verified booking
extended_group
Standard Room
Stayed in Nov 27, 2025

"Exceptional"

10.0
Helpful?
J
JOEusUS
Verified booking
family_with_children
Standard Room
Stayed in Nov 23, 2025

"We would stay again."

7.0

Great location, clean facility, comfortable king bed

Our room had a very chemically smell that affected our allergies. Also, we wanted yo eat at the onsite restaurant; however, once seated we realized the menu at the restaurant was not the same as stated on the website. We decided to leave and went to another restaurant.

Helpful?
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