Holiday Inn Express Tower Center by IHG

Conveniente, safe, and kind personal

Nice and clean

I had an absolutely terrible experience at this hotel, and I would not recommend it to anyone. From the moment I walked in, the front desk guy was extremely rude and threatening. He immediately started harassing me, warning me that I would be kicked out if I drank or partied upstairs—simply because I looked young. I’ve never felt more unwelcome at a hotel. The breakfast was another disappointment. The food was undercooked and unappetizing. It was clear that no effort had been made to ensure the quality or taste of the meals. The pool was equally awful. The chlorine levels were so high that it was unbearable. You could smell the overwhelming stench of chemicals as soon as you entered the hotel, and anyone who stepped near the pool started coughing uncontrollably. It was more like a chemical bath than a place to relax. To top it off, the front desk guy was giving me dirty looks the whole time, acting like he was somehow superior to me. It made me feel uncomfortable and unwelcome, and definitely not the kind of experience I was hoping for. Overall, my stay was miserable, and I wouldn’t return here even if it was free. Stay far away from this place if you want a pleasant and comfortable experience.

Nice and quiet and clean

They resolved an issue promptly

Place was clean but it was very very hot even with the windows open; and it was a very cold day but there was no way to regukate the heat or AC. Very disappointed about that, other wise i think it was ok.

Clean & comfortable.

There was hardly ever a person at the front desk. They just had a room key drop box on the counter, so there was no actual check out.

This was the 2nd time I stayed here. Nice hotel and the prices for the most part were comparable to hotels in the area. When I checked in I was only offered a 1st floor room which I try to avoid at all costs for safety reasons. When I asked for something else I was told that all they had to offer me was not the size room or bed that I had ordered or paid for. Hotel staff were always pleasant and helpful especially the housekeeping staff. I come into that area 4-6 times a year but because of the room situation I will consider another hotel the next time around.

The black guy at the front desk with glasses was very helpful. The only problem we had was being first assigned a dirty room, but he gave us a warning and changed it as soon as we confirmed it not ready.