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9 / 10 Guest Rating

Hilton Garden Inn Watertown/Thousand Islands

1290 Arsenal Street, Watertown, New York, 13601, Watertown, US

Hilton Garden Inn Watertown/Thousand Islands - main view

About the Property

Discover the inviting comfort of the Hilton Garden Inn Watertown/Thousand Islands, where exceptional amenities and warm hospitality await you.

Recreational Bliss
Unwind in our indoor pool and rejuvenate in the hot tub, or maintain your fitness routine at our fully-equipped gym. Enjoy leisurely evenings by the fireplace in our welcoming lobby.

Gastronomic Delights
Indulge your palate at The Grille, specializing in delicious American cuisine, or opt for the convenience of room service. Don't miss our cooked-to-order breakfast served daily.

Event & Conference Facilities
Planning a gathering? Our extensive conference center boasts over 6,300 square feet of versatile space and modern amenities ideal for meetings or weddings, ensuring a seamless experience.

Experience the perfect blend of comfort and convenience at our hotel. Book your stay with us today and embrace a memorable getaway!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional124 verified reviews
AI Summary

Guests highly rate the great staff and frequently praise the clean rooms.

Categories

Cleanliness9.2
Service9.2
Location9.2
Room Quality8.7
Amenities8.7
Value for Money8.7
Food and Beverage9.2
Overall Experience9.2

Select topics to read reviews

J
Jean-PascalfrFR
Verified booking
couple
Standard Room
Stayed in Oct 6, 2025

"Exceptional"

10.0

Tout, absolument tout, l'accueil, le personnel, la chambre, la piscine avec jacuzzi mais surtout la gentille attention avec une bouteille de Champagne pour notre mariage et lune de miel. De plus le restaurant était tout aussi exceptionnel, les plats très savoureux. Merci encore à toute l'équipe.

Absolument rien.

Helpful?
R
RANDY
Verified booking
Standard Room
Stayed in Oct 4, 2025

"Excellent"

8.0

Good

Helpful?
I
Ingrid M
Verified booking
partner
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

10.0

Very convenient Staff pleasant

Helpful?
G
Gina
Verified booking
Standard Room
Stayed in Oct 1, 2025

"Exceptional"

10.0

Great!

Helpful?
E
Emma
Verified booking
partner
Standard Room
Stayed in Sep 22, 2025

"Exceptional"

10.0

The overall stay was great! Hotel is great and is in a great area. Lots of restaurants and shopping around. Only complaint is it took like 30-40 minutes to get some hot water running in the shower!

Helpful?
A
AnnusUS
Verified booking
couple
Standard Room
Stayed in Sep 15, 2025

"Excellent"

8.0

Wonderful staff! Coffee, water, and cookies were a nice treat.

The first night the traffic noise was very loud, but when I mentioned it to the staff they took care of it before our second night.

Helpful?
A
Andreea
Verified booking
Standard Room
Stayed in Sep 6, 2025

"Excellent"

8.0

The lobby had an interesting smell, room was clean, breakfast was decent

Helpful?
P
PATRICKusUS
Verified booking
couple
Standard Room
Stayed in Sep 2, 2025

"Exceptional"

10.0

Staff was very accommodating; food delish. Chef made sure I got fresh eggs. Jean and serving crew are awesome.

NA

Helpful?
U
UlrikedeDE
Verified booking
couple
Standard Room
Stayed in Sep 2, 2025

"Excellent"

8.0

Sehr gutes Frühstück und wir bekamen freundlicherweise sogar ein Upgrade in eine Suite.

Sehr laute Straße die direkt am Hotel vorbeiläuft. Die Zimmer waren ziemlich altmodisch eingerichtet und das Bad war auch nicht richtig sauber

Helpful?
R
Rick
Verified booking
partner
Standard Room
Stayed in Sep 2, 2025

"Exceptional"

10.0

Easy check in with a smile. Always great staff here and a great hotel

Helpful?