La Quinta by Wyndham Cleburne

I waited over 10 minutes for someone to come to the front desk and check us in, after ringing the bell for help. Our room was not ready to check in, though we arrived after the check in begin time. Switched us to a room that was ready. Asked for pillows for our couch bed and were told they didn’t have extra pillows. Man at front desk seemed like he didn’t care to be there.

Not terrible but could certainly use improvements. The staff was lovely (Tracy at the front desk was awesome). The room was accommodating however the closet door would close and the mattress was hard and almost felt like a spring was in the middle. The continental breakfast…terrible! Pretty much non-existent. Cheap tiny styrofoam cups for coffee. They could do much better.

The staff was friendly and very easy to work with. The property was disappointing though. After staying at a different LaQuinta in Burleson, I expected a similar and nicer stay. The Cleburne location could step up their game with the continental breakfast options as well as the in room shampoo/conditioner and general cleanliness of the property. I’d prefer to drive to the Burleson location than staying here.

They need to get a maintenance person to fix things. We went for a family wedding and rented several rooms. Daughters room was full of mold. My first room had a broken toilet flusher. My second room had a toilet that was ready to come unattached from floor. The shower head was leaking and the water pressure was horrible. My other daughters room had roaches and the water pressure in shower was basically drips. The staff was very friendly and helpful but they are not trained maintenance personnel.

This place was horrible. Atingly with extra towels and pillows. Almoat every room covered in mold. Water pressure auck and toilets broken. Front lady was rude.

The air conditioning was old and humid. The toilet seat was dirty when we got there. The bathroom ceiling had a whole in it but not all the way threw. Only 1 roll of toilet paper for 2 people for 2 days. Bed and pillows were uncomfortable. They offered breakfast but in was unsufficient.

Hotel staff is excellent & very professional. Hotel conditions are very bad. It seems no improvments have been made by management to anything. Beds uncomfortable, walls are very thin (can hear walking & talking all night long), everything in room is outdated and old (needs repairs or upgrades). Management should stay in a room monthly to see what customer sees.

Room was filthy. Damage to the walls. Mold/ mildew was present. Used syringe was on the floor

Our room was 201, we found roaches, blood on the side of the tv with fingerprints, and what i hope was a drink stain in the bed. The room was not cleaned and while they gave us another room it was a bad experience given we just drive 4 hour's to meet our family there for then to see this all.DO BETTER