Holiday Inn Express Hotel and Suites Kingsport by IHG

Excellent room size and beds, very clean, very convenient, the only thing missing was the streaming options with the television.

Great staff and breakfast! Will definitely stay when in the area again.

Had an issue with water dripping out of the ceiling in the bathroom from the room above. After trying several avenues to come to an amicable compromise on room charges, and after being told I didn’t notify the staff at check out (which was untrue!) I only received a $25 refund. I used to be a frequent customer but they lost me after the way I was treated on this occasion. I’ve noticed on prior stays you can hear when anyone flushes the toilet or uses the shower in the rooms around you as well. However, no big issues until this stay and I won’t return.

Hj

So neat and clean and the people so friendly.

The hotel was super clean! The staff was very friendly! We had 5 ladies and a toddler in one big room. It was very nice! Plenty of room for all of us.

I will come again on my next trip beautiful lovely staff person

They charged me a $250 incidental charge for 1 night because I booked through Expedia. I checked out Tues morning & my money still hasn’t been released. I paid less than that for my room. I stayed at a Hilton property the next two days, also booked through Expedia, and all they charge was $15/night for incidentals. I never saw anything on Expedia that said I would have to pay $250 deposit. That’s a lot of money to have to put out when I already paid for the room.

Friendly, helpful staff. Clean, comfortable room. Great breakfast (excellent biscuits and gravy).

Good