Holiday Inn Manchester West by IHG

The receptionist on the Sunday afternoon/evening when I arrived and later (Mollie, I think her name was) was very welcoming and helpful and made a huge difference to the quality of my stay. When I returned from my concert she provided me with paper to write down the set list the band had played while it was still fresh in my mind. The food in the restaurant on Sunday evening was also very good, represented good value for money, and was served promptly by a very pleasant waitress.

My main criticism was the bar. The choice of beers was extremely restricted, with nothing at all catering to bitter drinkers, or real ale enthusiasts, such as myself. I bought a bottled pale ale, which was actually more drinkable than I expected (usually pale coloured beers are like drinking a glass of chilled urine and taste utterly foul), though I was disappointed at only getting about 2/3 of a pint in the bottle - usually bottled beers are 500ml and fill a pint glass, when you buy in the supermarket, but then I only look at British made bitters and ales - maybe foreign beers and lagers/pilsners are different. Still, I was disappointed at not being able to get what I consider to be a decent pint of beer in your bar. Also, at breakfast, jam for the toast was only in a large communal squeezy-bottle. I would have expected individual plastic packs. If you like tea to drink with your breakfast, it was a case of dangling a teabag in a cup, which I refused to do, and a staff member then provided a teapot. However, it was still using teabags with string and tags attached, which restricts the brewing process and creates a harsh brew - at the best of times teabags are not as good quality as loose leaf tea. The expectation that some people have that a cup of tea should be made in seconds disturbs and disappoints me- these people unfortunately have probably never experienced a top-quality cup of tea that has been allowed to brew at its own pace for 3-5 minutes without excessive stirring or agitation of the brewing vessel. Some people can absolutely tell the difference.

Staff super friendly and helpful l, quiet clean and good location

N/a

Clean staff great breakfast fantastic

Nothing negative to report

Location and large car park

The layout downstairs

Nice staff, clean rooms

Kids bed not the best, hair dryer didn’t work