Holiday Inn Express Hotel & Suites Ashland by IHG

Beds were comfortable

the hotel was under construction was not told that for like two days after i booked my stay . ,no hot breakfast . had to go buy hot breakfast out cost me like $20 extra dollars a day . wish i knew that before i booked room . but was ok . they could have offered a Discount . pool was closed and exercise room was down too ..but it will be nice next time .

At the time of our stay the pool and main commons area was being renovated, even though all that going on it never once interfered with our stay. Very clean , professional, safe, and kid friendly experience. Can’t wait to stay again when the new pool is ready.

The room wasn't soundproof as listed on here.. was looking forward to that.. also wanted the heated pool the whole place was under construction... But our room has been remodeled and was nice so we just stayed in there it was nice and clean we did ask for cleaning service while we left for an axe throwing date right next door and left a good tip and even cleaned the room our self's making the tip easy earned just change our sheets and take out the trash get us fresh towels was disappointed to come back to the same mess request again they took our trash bags and gave us towels... I wanted a break as a mom and this took from that..

The only reason I don’t give an excellent on the property is because being remodeling right now so some areas are a little messy. Our room is absolutely beautiful and perfect so I am sure once all the remodeling is completed this will once again be a perfect hotel. This is our 3rd time to stay here and will again.

Even under construction, the property was clean and maintained.

The staff was amazing and very friendly, the property is currently under construction, however, we booked since there was a pool, but the heater was broken and couldn't be used, the shower in our room broke, they fixed it right away, and it broke again the next evening at about 11 pm, it couldn't be fixed so we had to pack up and move to another room, but they did give us a larger room (but we were checking out the next morning). But great staff and clean rooms win me every time so I'd give them another chance. And there's popcorn in the lobby which was very fun.

Location to Rush Off Road

The bathroom was not clean, it was gross. There was something splattered all over the closet armoire. For $203 a night I am not happy at all!!! Tried calling the front desk and no one would answer!