Holiday Inn Express & Suites Shawnee by IHG

We have children and the swimming pool was closed for repairs. Understand that the pool needing repairs is out of their control. Holiday weekend with no pool would have a liked a heads up. Very limited channels on the television, upgrading to smart TV’s would be nice! Disappointing in the pool situation. Spent alot of money for a 3 night stay the pool was the main reason for choosing this hotel

The hotel on first sight was okay. Majority of the times Ive stayed at Hoilday Inn the experience is usually great. But this Hoilday Inn was okay the lobby was not to clean, the elevator was pretty dirty and loud, the room looked good until you look closely and the table was dirty with the chair. The floor had stains and both beds had stains on the top comforter. The bathroom was dirty in the corners of the tub and the tub shelves. The ceiling over the tub was peeling just kinda waiting to see if it would eventually fall. Looked like it might have mold growing on the peeling part of the ceiling. Would I stay again probably not.

Our room smelled like cat urine. Not sure where it was coming from. Other than that, the beds were comfy. Breakfast was good, but pancake machine was broken.

Pool is NOT OPEN, not noted on website or when booked. Cleaning serves comes and goes, replenishes at a minimum on coffee and all towels. NO ICE AVAIL unless you request at the front desk. PARKING LIMITED.

We really liked this hotel. The area felt safe and there were lots of restaurants close by. Everything was clean and all the staff we encountered were very pleasant. The breakfast was very good.

Staff was friendly and it’s a good room for money paid. Located right next to the mall.

Good

We traveled from out of state for a funeral. So glad we chose Holiday Inn Express in Shawnee, OK.. It was super clean with a hot breakfast bar. The staff was very friendly and accommodating. I will choose this hotel every time we are back visiting family from now on.

Not clean

Clean and clerk was friendly