Holiday Inn Express & Suites Shawnee by IHG

I only had one complaint. The room had a funny odor. My nose adjusted to it but it wasn’t good. And the vacuum needed to be run over the carpet. I made the mistake of walking barefoot to the bathroom and then there were hairs on my feet.

AC did not work. Pool was filthy and hot tub wasn’t working. Floor in my room was dirty.

Front desk was not friendly, it included breakfast and we came down at 8:30am there was only sasuge links and cakes, no milk, no water and they didn’t seem procupied with refills. Drop my son to college we were planning to came back at least once a month. Not to this place

Pros: the location was good. The staff was friendly and breakfast was better than expected. Cons: first room given smelled really bad of cigarette smoke. Staff moved me and the room smelled much better. However the bed comforter smelled like it had not been washed due to a perfume smell. The room only had two full towels. When asked for two more towels, I was given two thin pool towels. There was no bedding for the pullout. I was given a “bed in a bag” that had a stain on the pillow case.

Had 86 bed bug bites. Months later no one has gotten back to me and the issue is still unaddressed.

Very quiet

Nice rooms with comfy bed and big fluffy pillows. Shower wasn't the greatest, it leaked water across the bathroom floor no matter how you had the shower curtain, and the water was very hot. Location is convenient to the highway and next to Walmart for any shopping needs. As hotels go, it was a good place to sleep.

Very friendly and helpful staff. Nice clean rooms.

Hotel had a swarm of bees on the side of the building. Maintenance said a beekeeper had been called but never came during our 4 night stay.

Staff is very friendly and helpful. The only problem i had was there was a half bottle water left in the fridge which showed they need to pay a little more attention cleaning but besides that quiet hotel, friendly staff and close to restaurants and walmart.