Holiday Inn Express and Suites - Petersburg - Fort Lee by IHG

The food was really good and choices were good and the staff was friendly

Spacious Suite, Modern Decor, Very Clean, Quiet, Bathtub was nice enough to tub bathe in, Kitchen had Items for cooking with

Good hotel. Stay in it every year on the way to NC beach

Horrible, to begin with, the receptionist's attitude was terrible, she answered rudely, the door wouldn't open, we tried for more than 10 minutes and when we returned to the lobby to report what had happened, she just gave us another key in a rude manner, the carpet was wet, sticky, everything was old, the room felt damp and smelled wet or damp all night, my children couldn't sleep and neither could we, horrible, very expensive, I paid 170 for a horrible night, I will definitely never return to this place again.

Functional property but we found the sheets slightly damp and a/c noisy. On the plus side, the breakfast was excellent

Diamond was amazing!

Check in was very slow because there was only person working, but the employee was very friendly and helpful . We were able to get the rest we needed before continuing with our travel. Overall, we enjoyed our stay and the free breakfast was an added bonus.

The hotel is very nice and clean. Room was clean and comfortable. We arrived after and the front desk lady went and found a luggage carrier for me which was great! Didn’t want to carrier all the luggage we had. The front desk ladies were very nice and friendly. The hotel has easy access for smokers to go thru side doors with your key card. I like that a lot. Breakfast was great! They even had a pancake maker that makes two pancakes in one minute. Never seen that before. I love my stay here and I advise others to stay here as well. They even helped with my billing and booking. Had a little trouble on my end not their fault and they were very helpful and understanding about my situation.

N/A

everything was good, clean rooms, good staffs