Holiday Inn Express & Suites Miami Kendall by IHG

Breakfast was ok.staff was pleasant enough. Bed was comfortable enough.

Sheets had a petfume smell, like they were previously used by someone else. Only one towel in the room. One elevator was broken.

Comfortable rooms.

Expensive for a motel

Location, friendly lady at the reception desk, variety of different meals at the breakfast.

Room is very small for the 3-4 persons. We’ve booked a room for 3 adults and one child. VERY, VERY BAD noise insulation, you can hear the noise from everywhere surrounding the room (elevator, neighbours, corridors, even from outside. The water is not circulated and not clean in the swimming pool. Only two sets of towels were available in the room. Cleanliness of the room: hair from previous guests everywhere, the shower head had a stains of mould, dirt on the floor inside the bathroom. Coffee machine was not working at all, the phone in the room not able to connect you with the reception desk. The WI-FI is very weak and not covering the whole room, even it is very small, you need to stay close to entrance door to use it. The price for this hotel is VERY high, compared to the service that they offering.

I usually can expect good service and comfortable beds and nice spaces.

But this time the Bed was Awful way too low and there seemed to be a roach problem as we ordered food and bugs got to it before we could eat it all I was very disappointed.

The place was nice and clean, the staff was excellent and the breakfast was good.

Problème avec la salle de bain avec des rideaux non adaptes entraînant un écoulement d’eau Petit déjeuner très moyen avec des pancakes faits au distributeur pas bon du tout pas suffisamment de fruits …

La salle de bain inadaptée Le petit déjeuner non varié

All

Nothing

Super petit-déjeuner, employées très agréables, chambre spacieuse, jacuzzi, amenities dans la chambre, café à volonté toute la journée