Holiday Inn Express & Suites Dickson by IHG

Clean room, good check in

Worst experience. We took photos of stains everywhere (my husband and I couldn't even sit on the furniture after our 16 hour drive) The mold growing on the ceiling and walls, a musty broken a/c unit, the curtains that did not function, dirt and hair clumped in piles under furniture. Couldn't get out of there fast enough. Non-refundable due to booking through expedia. Staff was friendly.

Checking was easy and quick

The first room we were in still had toothpaste in the sink as if it hadn’t been clean and they moved us to a new room in which still didn’t look the cleanest but we made do as we were driving back from Texas. The fridge leaked water into the doio

I am moving my daughter across the country with her cat. After 12 hours of driving, I appreciated the fact that the hotel allowed pets. We didn't have to struggle to find a hotel.

I would come here again

We always use Expedia for overnight stops while taking road trips. Holiday Inn Express is the chain that we prefer. I love their sheets! It is very consistent from hotel to hotel, you know what to expect.

As soon as we walked in the front door, you could sense it wasn't real clean. Our room stunk. I burned a candle and the small still lingered. The bathrooms by the breakfast area hadn't been touched for two days. No soap. Towels all over the floor from overflow. A customer complained twice about the bathrooms. Finally someone went in with paper towels and soap. The food was good. The girl in there was super friendly and cleaned well. The elevator stopped on level 2 every time you went up or down. Not what you would exot out of a Holiday inn. W won't be returning.

The light from the hotel sign shined in to the room all night. The room was not dark at all.

There sloagan was literally sorry for the inconvenience. Asked for towels for pool several times nevet got any. Elevator was broken had to hold down button just to call elevator