Holiday Inn Express Schaumburg-Rolling Meadows by IHG

not clean, didn't smell good, heard EVERYTHING from other rooms (even their intimate moments - which was disgusting)

THE POOL IS NOT OPEN EVER! This place lies everywhere and says they have a pool. They do NOT have a pool. Look at the photos. They have a dilapidated, hasn't been used in months, not maintained, weeds growing up through the concrete hole in the ground with a permanent cover on top. Priceline, google, tripadvisor, everywhere will tell you this place has a pool and that is a LIE. They will lie to you and take your money. The place is dirty, not maintained, and falling apart. The worst experience I've ever had at a hotel and they practical laugh in your face if you expected a pool. They know they lie to get people in and dont care. I even had priceline dispute the stay with them and they said “the pool was just closed today”. With a 3 foot weed growing out of the concrete. BS. Fkn liars.

staff were lovely, 24hr bean to cup machine absolutely fantastic. Good Value for money especially if you like turkey sausage for breakfast ! Lovely big room with sofa and bed - but could only see TV from the bed Lots of free parking

Keurig machine in bedroom on top of the microwave so could not see to use and dangerous to use at a height - only one decaff coffee and no decaff tea. Shuttle bus arrived at reception so enquired about whether this could take me to the mall - no only for airport customers for cancelled flights etc - however this same bus was parked at the rear all day. Why not offer a cost price shuffle on request - BUT ONLY when available - im sure your staff are sat on call. Only bananas EVERY DAY - please change choices - the omelette was anialated and virtually inedible as was the scrambled egg and Im not a great processed meat eater, so bacon once a week or some mushrooms ? . No flavour choice for yoghurt and the pancake machine was working for 1 of out 4 day stay - I appreciate that this can happen but replace with wrapped waffles, pancakes or banana bread as a minimum - I ended buying breakfast from Walmart

Breakfast

The swimming pool was not working. Wifi connectivity was poor in room

Staff was super friendly

No Hot water, mattress was stained

Nothing!

Staff was rude! They are using the old pictures from the Holidome that closed! Its literally false advertising all around.

Breakfast and location