Four Points by Sheraton Birmingham Homewood

I love the quite and peaceful environment

Nice stay

Looks great from the outside but the 2 rooms didn’t smell good. It’s in a great location.

For starters, something should be said to customers well ahead of time about online banking. They was about to reject me because I bank with chime. I’m pretty sure a refund wasn’t gonna come out of it either. The staff was reasonable yet slow. The room was surprisingly comfortable. Parking was simple but the signs in the parking lot makes you think you might get towed. Overall a solid 3.5/5.

Location was peaceful and quiet

That the pool wasn’t open

Friendly staff

Loud noises, internet kept dropping.

The hotel had to call expedia when I was checking in because even though I paid through expedia days prior, they couldn’t confirm the charge for some reason nor my room. Took 37 minutes to actually check in once they were able to get ahold of an expedia representative to sort out the issue. The hotel room was very nice, and comfortable. The bar/ restaurant was below average and not worth spending the money. Atrocious wait times as well for service.

The front desk said they did not have the suite we booked. After much conversation, they realized they had one available. We did not need a conflict after a long day of travel!

Its was a chill stay all the workers were jovial n repetitive