Holiday Inn Express & Suites Drayton Valley by IHG

Nice clean hotel room friendly helpful staff

The room is clean and the staff is nice.

Good breakfast!

Breakfast was great. Also, customer service-top notch. And there was COOKIES.

Was in town for a wedding. Hotel was fine, comfortable bed, good breakfast. The problem is with the cleaning staff. We came in late the first night and before 7 AM They were busting into the room to clean the room. Thankfully, we had moved the lock as she tried twice to bust into the room while we were sleeping. Of course it woke us up, absolutely blown away that someone was sounding like they’re breaking into our room before 7 AM, because they don’t even knock they just open the door. I guess that’s what you expect from an oilfield town, they assume everybody’s already on the job before 7 AM. But when you have to be in there for any other reason, you do not get your room cleaned the entire time unless you were already out of your room by 6 AM. We spent four nights there, and had to hang on the do not disturb so that we weren’t woken up in the 6 o’clock hour, especially after not making it back to the hotel till 1:30 AM on the night of the wedding. My husband even went and asked the front desk staff to clean the room before we came back one day, all they did was pull the blanket up,and give us a couple of towels. They never cleaned a single thing.

it's just a nice clean hotel for when i need to stay over in Drayton Valley. nice breakfast, good value. nice room.

The only issue was the breakfast was cold ( the stuff that was soupy to be hot)

The attendance at the desk were very helpful in every aspect. Particularly pertaining to copying and faxing a business letter. Staff members were always very eager to help and please.