Holiday Inn Pensacola - University Area by IHG

Clean hotel with very comfortable rooms, the staff was very courteous and the location was superb and it even has a small gym

Clean, close to the airport. Great welcome

We called many times about the shuttle service so we could drop our rental car off and my husband had to fight to get a ride. Very frustrating, when u call and are told one thing and had to argue about it. Call the supervisor, etc.

Großes, sauberes und schönes Zimmer. Parken inklusive.

An einer Hauptstraße gelegen, aber man hat nichts gehört. Nebenan gab es ein anderes Holiday Inn, in dem wir zwischendurch versehentlich gelandet sind, da die Auffahrt direkt neben der anderen liegt.

Clean, large room, great shower, our favorite Dove cleansing products.

We did find that the door to the hallway did let in quite a bit of noise. Some young gents were having a fun evening, but not late into the night so we were ok with that. We would have liked a bottle of water in the room.

I Didn’t Like The Fact That I Was LIED To By The Staff I Booked A Reservation & Didn’t Even Get To Stay At The Property . I Arrived At The Property Came To The Front Desk And Told The Young Lady I Had A Reservation She Took My ID Did Some In The Computer She Was Looking Puzzled So I’m Wondering What’s Going On Because It Doesn't Take Long To Check In If You Have A Reservation Already. SoThe Young Lady Proceeded To Go To Back & Ask Someone Something She Comes Back & Tell Me You Guys Are Sold Out . So I Say How Are Youu Guys Sold Out If I Had A Reservation Already That Doesnt Makes Sense . So She Say Sometimes We Overbook As Another Young Lady At The Other Counter In Checking A Couple In So I Was Trying To Figure How Are The Couple Able To Check - In If You Guys Are Sold Out . Then She Say That Holiday In Express Can Match Youu Guys Price Wrote My Name & The Price On A Sticky Note I Was Going To Pay I Say Ok, I Go Next Door Explain What Happened Over At Your Property Then He Tell Me That They DONT Match You Guys Prices But Still Proceeded To Price Match Due To The Insanely Inconvenience On You Guys End

Clean,friendly