Loews Chicago O'Hare Hotel

Refused to accommodate early check in despite 3 rooms at top dollar prices.

Top notch design and comfort for an airport hotel.

Ashburn restaurant was slow for breakfast so we had to walk to the mall.

Beautiful, clean, quiet rooms. Luxurious!

THE TEMPERATURE IN THE ENTIRE HOTEL WAS 10-15 degrees too hot at almost all times. I woke up in a pool of my own sweat 3/4 days here. The bedding and pillows are awful. Just horrendous. The conference rooms, despite being very large, were just as hot. Bright lights have been pointing right into my window at night and there is no real way to make the room darker.

I had a great stay at Loews Chicago O’Hare Hotel in Rosemont. The location was one of my favorite parts of the experience. It was a quick drive to O’Hare Airport, and I loved being able to walk to the nearby shopping mall, which made it easy to get out and explore without needing a car. The hotel was very clean, and my room was spacious, comfortable, and had a nice view of the street. The bathroom and shower were also well-maintained and enjoyable to use. The restaurant and bar area exceeded my expectations. I ordered the turkey club and soup, and both were excellent. Since I was dealing with some sinus congestion during my trip, I was especially grateful that they could make a hot toddy. It was delicious and honestly helped me feel much better. Another standout was the fitness center. This wasn’t your typical hotel gym with a few treadmills tucked into a corner. They had a wide variety of equipment for both serious strength training and cardio workouts. I also appreciated the thoughtful extras like fresh fruit, cucumber-infused water, and bottled water available in the gym. Overall, this was a clean, convenient, and well-appointed hotel with excellent amenities. I would absolutely stay here again when visiting the Chicago area.

A few minor things could be improved. The soap dispenser in my room was empty when I arrived, which was inconvenient, although staff quickly brought a replacement and fresh towels when I requested them. The bathroom felt a bit dated, and I would have preferred a glass shower instead of the traditional shower curtain. The bathroom floor also seemed a little slippery. My biggest issue was that the room never seemed to get as cool as I would have liked. The AC was working, but it didn’t feel like it was cooling the room efficiently, which made it a little uncomfortable at times. I didn’t like the breakfast buffet either. The breakfast was expensive and the food didn’t stand out I would have rather ordered directly from the cook.

The room, the hospitality, and the environment.

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