Hotel Indigo Columbus Architectural Center by IHG

The stay was nice. It was disappointing to find out after we got there that the pool was closed due reconstruction. We were told that we could go to the sister hotel to use their pool, but we chose this hotel for the pool area, so it was frustrating to pay the rate we did for less amenities. Everything else was nice.

Even though they are remodeling, everything was great.

5 ☆ Thanks to you Ariana, Kim, and to Stephen for a wonderful visit. Looking forward to seeing what the lobby and Bistro will look like in the upcoming months. Thanks to everyone again for the most gracious hospitality.

This property should NOT be open now while under renovation. Elevators not working due to contractor staff moving materials, all carpets stripped and our room was a mess. The A/C unit in room 416 leaked condensate continuously and destroyed our suitcase soaking wet as well as our grandchildren gift books which we have to throw away from soaked water. Breakfast room a joke. Went out.

Front desk staff totally without training. He could not point out directions to the VISITOR CENTER this morning. Cummins should be embarrassed for hotel Indigo to be its preferred hotel. Please fire the staff or train them. Close this hotel until all construction is completed. Be honest about this property instead of wasting my cash. Shame on you Indigo! Refund please.

Great place. Loved the resident dog Tripp. Will stay again.

Great location, walking distance to everything!! The most comfortable bed that we've ever slept on and the service was above and beyond, especially from Steven (at the front desk, I hope that I remembered your name correctly) and Kim. We needed another night there and my husband called several times to see if anything opened up (talked to Steven every time) and Steven was able to find something, we want to thank you again Steven! Our stay there was VERY nice and enjoyed saying hi to Trip (the little "greeter") every time that we left or came back to the hotel. Would definitely recommend this hotel.

Nothing

Very friendly staff!

We have stayed 5 times. The service & experience has been excellent every time!