MainStay Suites Fitchburg - Madison

This is the 2nd time we stayed at this place because of the location. We can easily ride our bikes to the bike trails system and decide whether we want to ride 20+ miles or just an easy 6 miles. There are also several restaurants we like within walking distance--big plus.

The front desk lady was with no smile at all when we checked in this time. The first time (lat October) when we stayed there, another young lady at the front desk was very friendly. She gladly gave us directions on how to get to the trails and also suggested the restaurants nearby.

Friendly staff, clean rooms, and good breakfast.

Clean, comfortable room

No one was available when we arrived & had to call for room keys. One of our 2 rooms was filled with cigarette smoke. Then had to call again for help. Got a room on another floor with no sheets on 2nd bed & no sheets in the room to make a bed. Had to call a 3rd time for help & got a 3rd room on a different floor. No sheets in this room either. Had to call a 4th time and were given sheets to make the bed ourselves. No one was at the front desk the entire time so that is why calling for help each time.

Friendly staff and quiet place

Everything was very clean and well maintained. The staff was very friendly and hardworking. The beds were comfortable as well!

Beds were soft and the room was a nice size for the value. The room was clean as well.

Was only there one night so I don’t have anything negative to say.

The lady at the desk in the afternoon/evening was not friendly at all. The 4th floor of the building stunk terribly.

Excellent stay. Kenny provided excellent assistance with my reservations and room arrangements. The other staff I interacted with provided great service.

Very nice. Friendly staff