Candlewood Suites Lake Charles-Sulphur by IHG

Great place for the $135….great beds, clean nice rooms…water pressure in shower leaves quite a bit to be desired.

We didn’t these people steal your money

These people are liars and thieves. The stove top was dirty the hair dryer in the bathroom had some kind of oil all over it. The showers head didn’t work and water pressure was very weak. The hot and cold water are backwards. The breaker in the kitchen area popped every time you plugged more than one appliance into it. And they charged us a 200 dollar extreme cleaning fee with no proof as of why and didn’t make us aware there was a fee. They said our puppy use the bathroom on the floor yet we have proof the whole floor was covered in puppy pads. We never signed anything stating we would pay a 200 fee nor were we made aware of such a fee even though we paid a pet fee when we checked in. Don’t stay at this hotel. It’s nasty and the management at the hotel couldn’t care less about the guest. Also, I had to ask for our room to be cleaned even though they are supposed to light clean on day and full clean another day. You shouldn’t have to ask a hotel to clean your room since that is their job. There was also dirty dishes in the dish washer when we checked in. Picture at the bottom proves my puppy didn’t use the bathroom on the floor yet they charged us a cleaning fee.

Itvwaa perfect for whar we needed. Close enough to everything. Staff at check in and out where very nice.

good hotel

Great, the bed was super comfortable and the room was very clean

TV remote didn’t work. Had to take it to front desk to replace batteries. Pillows didn’t hold form and were uncomfortable.

Awesome! We'll definitely stay here again.

Enjoyed the full size fridge and kitchenette. Bed was comfortable.