Days Inn by Wyndham San Antonio at Palo Alto

Property area is dark not enough lighting and room not clean and not enough amenities

Staff is amazing. Room is ok,

Very bare minimum Top lock on our door was broken and unusable. No breakfast was available. Coffee pot was empty in lobby and was reluctantly offered to be refilled. No a/c in hallways, very warm. Carpets worn at doorways and covered with red tape. Very sketchy unsafe neighborhood. No working lights in two of three lamps available in room. Sure better get our $50 refunded!

Limited lighting, no towels in the bathroom, and the tub was slippery.

Terrible service. We had to wait for the front desk clerk to finish smoking before we could get our receipt. The hotel smells awful, and the rooms are hot and humid.

Staff was not friendly nor unfriendly, cold is the best word to use. The property: needs health inspection and to be shut down. The condition left me questioning hotels.com. I’m very weary of how they are still in operation.

Nice locations, nice price, room is a good size, they should do better in providing complete breakfast choices and not just bread, flakes and waffles with no eggs included.

Staff was abrasive. No AC in anywhere but the rooms. Roaches around front desk and breakfast area. Pillows stained and half the size of normal (square). Breakfast was extremely lacking and only enough food for about 6 people. Mold in the bathroom. Stains everywhere. Unable to upload pictures. I'll put them on Google maps.

I love itvery awesome people and clean love the pool

I think this may have been the worst hotel I've ever stayed at. I've stayed at this hotel twice now and both times were a nightmare. My first stay the shower curtain rod was attached to the wall by one screw and I felt like it was going to fall at any point. My second stay, anything that could go wrong went wrong. The door would not fully close and both locks were broken. When I alerted hotel staff, they asked me to give them my schedule for the next day so they could find time to "take a grinder to the door" and fix it. Past that, the TV was broken, the couch cushions were torn up, and the bathroom fan would make the most horrible noise and was stuck which is a major fire hazard. I don't think I'd tell my worst enemy to stay here. The staff themselves were for the most part nice but one member of staff knocked on my door to fix the TV at 10pm when I hadn't even found that issue yet. This likely means they knowingly gave me a room with a broken TV. The next morning when I told them the rest of the issues, an older woman came up from behind me and started yelling at me and refused to let me change rooms. Do yourself a favor and go a block down the road to the Best Western or somewhere else if you need to stay in the area.