Candlewood Suites Savannah Airport by IHG

I appreciated the in room kitchen, location. It was clean, but did see a dead bug. Bedding was really nice. Kitchen utensils and ice maker.

Laundry room only had 2 working washers out of 4. And one smelled really bad. We had evacuated during Milton so we really wanted to use the amenities. Although it was free!

The front desk woman

We were given a 3rd floor room but the one elevator was broken. After a while we were given a 1st floor room. No breakfast. Dirty ac. Both external door locks didn’t work, either stuck open or the card didn’t work. Staff WAS nice though on the one bright side. I’d never stay at a Candlewood suites again

Front Desk attendant was rude and laughed when I attempted to check in despite having a confirmation. Was denied a room and told hotel was sold out, when I explained I had a confirmation she said it was no good. Asked for alternative options and was told it wasn’t her problem, to contact Expedia.

Great service and location

Hotel very dirty, odor in room, facilities are very dirty inside & outside, not a good hotel at all.

Jaded and visibly miserable staff in addition to minimal cleanliness. Not to mention, in a location that’s noisy and sketchy. Noticed that there was garbage underneath the bed, too. It’s clear to me that the hotel management’s leadership is weak; obviously, they don’t seem to be on top of addressing these issues. Overall stay was ok, but left a lot to be desired.

There was a mistake in our reservation. We were treated like we were trying to scam them. I won’t recommend this hotel to anyone

It's convenient and a safe area. No breakfast served. Pet fee a little expensive. Had to wait at least 10 minutes for someone to come to the front desk for check-in. Room needed to be deodorized.