Residence Inn by Marriott BWI Airport

Room size and breakfast.

Was advised a would get a king size bed upon arrival. However it is hotel discretion even tho I was told something else two days before.

The property was very nice, clean, staff was very professional, great location

N/A

Overall superb

Nothing

great location and the staff were all friendly and helpful

There was a terrible smell outside my room and on the whole 2nd level. It was so bad. I stayed for 2 nights and the smell was bad the whole time. The room itself didnt smell the best either. The toilet seat was broken. Rooms can use a modern touch. Also, I came in late one night and seen somebody sleeping on the couch in the main lobby pretty sketchy being that the front lobby was totally open for all to come in. I didnt have to use my room key to access the lobby at all.

Was not told renovations were being made. The entrance was in disarray. Painters on scaffolds, it took customer service rep 15 min to even see I was at the desk, was not made aware of the deposit required to stay there on top of what I had to pay. I would not of stayed there if I knew that