Staybridge Suites DFW Airport North by IHG

Nothing really

The lobby and elevators smelled like old man staff needs to relax on the cologne it does not smell good. Shower had mold. Tried raising the temp for the A/C but that turned on the heater guest should have an option to either have the a/c or the heater on not both

Very convenient location.

I NEVER STAYED THERE, someone stole my id I guess.

Don’t know never saw it

I liked our room and the interiors. Noted it was undergoing construction but it's okay.

The front staff during the day can be better.

Clean. Wonderful staff. Good breakfast

Temperature control was challenging. Cold when we walked in. Then, so hot we couldn’t get it cooled down.

The room itself was very nicely appointed and clean. I would give the room a 10

It was under construction. Not a huge deal since only the lobby. I always book to include breakfast and shuttle. The oatmeal was stone cold I went back to get yogurt. It was all gone. Had to pay for breakfast at the airport since we had to then rush to the airport- see below. The main problem was I booked this property for the airport Shuttle access. I called about the shuttle at 9:50 pm and they said no shuttle. It stop ped at 10 pm. Had to pay 70 with tip to go the 4 miles to the hotel. There was a sign at the desk that said the hotel shuttle ran every half hour from 7 AM until 10 PM. Great so we booked a shuttle for 8:30 AM. When we get went to get the Shuttle they said no it only runs on the hour. We were obviously furious. We then had to book another Uber. Luckily, that one was only about $32 with tip. When I I pointed out to the desk clerk, it showed it runs every half an hour. She simply took the sign away. I feel I need reimbursed for the Uber back to the airport. The desk clerk seemed very uninformed. This stay cost $300.00 with a Ubers for one night.

El hotel es un hotel que sirve al.aereopuerto y solo tiene servicio de shuttle de lunes a viernes, el.hotel esta en remodelacion