Staybridge Suites San Antonio Downtown Convention Center by IHG

The staff. The different breakfast options, the social event with complimentary food and drinks. It was in a great spot away from the noise yet the view of downtown was right outside the window.

Food and friendly staff

Nothing

size of the room, speed of the elevator, quietness of the hotel after/before hours, cleanliness of the whole place, secure feeling when the room key was needed to get inside even the front doors, breakfast hours, bath/shower hair and body products, ability to charge devices right next to us on night stands, grateful there wasn't a loud fan connected to the shower/bath light

central A/C control (finding and then maintaining the desired room temperature), shower water pressure, breakfast was plentiful but mediocre quality, out of 12 room pillows none were actually firm, light switches didn't turn lamps on (but thankfully bulbs worked and lamps could be turned on at their bases)

Breakfast eggs one morning were round. not very tasty

Staff were excellent comfy bed clean

I liked everything