Mercure Hunter Valley Gardens

Fabulous stay, wonderful facilities, lovely dip in the swimming pool. Gathered here.with a group of friends, perfect location for a wine tour which if course we did. Staff friendly. Will stay again

Good location if you want to be close to the Gardens. A bit weird that some of the rooms open out to the street and there is no fence or security.

The reception staff on arrival were less than helpful. We were assigned upstairs rooms (no lifts!) which was no good for one lady. To reach the pool was very inconvenient General cleanliness was lacking. Cudos to Hayley -reception - on our last night. Cleaners were knocking on the door at 9.30 when checkout was 10. Not very professional. Will not be returning!

Central location in Pokolbin, studio king bed room was very spacious, well appointed and maintained. Room service was great. Staff attentive and responsive.

Understaffed, The food was below par both diner and breakfast. Mg wife and I wanted to return our rooms and perhaps take a bath before bed only to find that the bath was not clean and had hair in it from previous guest extremely unsanitary.

Very quiet and comfortable room.

Excellent location to discover Hunter Valley. Spacious rooms, very clean and plenty of parking space. Excellent facilities including excess to a good gym. Particularly enjoyed the pool and hot tub.

Nice location, older hotel. No problems

There was an issue on check in that I had only booked one room when I had booked two. It was seemingly a fault from the last minute website not feeding through to the hotel. The woman at reception was not overly helpful and just kept saying she only had one room booking despite me showing evidence I booked two and my bank transaction showing I had for two rooms. I had to ask if there was a second room, which there was but then I was going to be charged again for the room. The manager stepped in to help and said she would fix it as she could see I had booked and paid for two rooms. After this, everything was good. Lovely food and great service from the restaurant. The room was spacious and comfortable and a lovely pool.

Good