Les Jardins De La Médina

"Les Jardins de la Medina "sont un riad exceptionnel . Le personnel est exceptionnel de gentillesse et de service . Le service à la réception est particulièrement avenant et compétent . Le jardin , les terrasses , le restaurant sont exceptionnels à quelques pas du centre de Marrakech . Cuisine locale authentique ou exotique suivant vos goûts et conseil en vins professionnel .

Nous cherchons encore....

It is an oasis of calm with good food and wine and very good service. Rooms were clesn and elrgant dnd rooftop balcony great for sunbathing

There were not enough umbrellas in pool and dining area. Service was on slow side.

massage at the spa, property, gardens, pool are beautiful and historical, Different lounge areas.

Checkin experience was quite disappointing, Location wasn't great to explore the city, didn't feel like it was a 5 star

The pool area and gardens are wonderful, it is a true oasis in the medina. The rooms are beautifully decorated and very comfortable. Staff are friendly and helpful, I will definitely be back.

The service was a little slow on occasion but the surroundings were so lovely and the staff so friendly is was impossible to get too worried about it, it just added to it's charm.

C'est la 2ème fois que nous y venons et nous nous y sentons très bien. De plus, le restaurant est excellent.

Rien

A haven in the chaotic Medina. Authentic, comfortable and calm

The hotel is beautiful, with a great location about a 25 min walk from the main square. The staff were particularly excellent - extremely friendly and helpful.

Compared to other 5* hotels we’ve stayed in, we felt this hotel was over priced. The TV in the rooms is quite small, and I felt the room didn’t reflect the pictures online - online it showed open fireplaces and a much more spacious area, whereas our room had a small seating area with a sofa. The bed was also 2 single beds pushed together - although there was a mattress topper connecting them, it’s still quite uncomfortable and not what we’d expect when booking a double room. It was also our honeymoon so not ideal. There was also no iron in the room, and we had to call reception who offered us a steamer - this took much longer than an iron would have done which meant we were rushing to get ready. Breakfast options were good, and the food was delicious, however we had to ask for the egg station to be opened on 2 mornings as there were no staff manning it (despite breakfast being open) which was a hassle. Overall, a good stay but not value for money - we’d expect more.