The BRIX Autograph Collection

Hotel, Breakfast, facilities, ease of use of the building

Lingering smoke smell that had to be taken care of. But efficiently handled.

The property is lovely and modern and recently renovated

Although central and by Queen’s Park savannah, not in walking distance to any of the hubs of the city.

The breakfast was great

The pool had bugs I think there was a issue with the filter....I thought as how I booked and I mentioned it was my birthday that they wouldve given me a lil treat but they didn't

Convenient location. The staff was very polite and professional. The rooms were comfortable and clean.

Couldn't stay longer.

Upon arriving we were pleasantly greeted by Curtis the Bellman; who escorted us out of the car. Thanks to Moselle from the front desk for her friendly professionalism and making us feel at home while checking in. We noticed not enough towels in the room and upon messaging via the app we were pleased with the swift response both via the app and having the items delivered to our room. Receiving special birthday treatment for my mother was truly appreciated on both days and made the stay worth it! Having access to an ATM among the other amenities was very delightful. Breakfast was on point and the servers and other wait staff there at The Exchange Restaurant were very accommodating. The only major issues were the lighting in the room was a bit dim with just 4 lamps in the main room and the TV not being able to connect to our Samsung devices for Chromecast but thanks to Mario for his patience in assisting with getting my other device connected. Around 11:35am upon returning to our room to get ready for the 12pm checkout, none of our room keys worked but using the House Phone in the hall to call, we were swiftly met with help to re-enter our room. Checkout was simple thanks to Renesha and yes, we will return in the future by God's grace.

Tout

Rien

We booked the Brix as the Hilton, where we ususally go, wasn´t accepting bookings. We were immediately impressed with the efficient reception, and the staff were great all through the hotel. We were particularly impressed with the bar attendants. We enjoyed the Sugar High Lounge, and especially the Tommy´s beer! The rooms are a good size, and practical.