The Boathouse Phuket

Location

Upon arrival our room leaked lots of water night 1 however staff initially tried to say we didn’t know how to use air con in tropical locations. We live in the tropics in Australia so pushed hard to have a room change and strangely enough the 2 nd room was fine. Not our fault at all . Management didn’t take this issue well at all. The supposed upgrade to rooms with new owners is tacky and not sure why they would put the lining stuff into rooms and around reception. Very tacky. They need to step up ambience in pool area as it’s just nothing and bla really. For a seaside location why not have lovely music of an afternoon. The sec is poor as the guards on duty at beach gates are constantly asleep and the door to enter and exit building from back side of building does not lock. Very poor effort to secure the building at night from beachside. Surely management can org tk have door fixed or replace it to ensure security inside the building. It’s a shame given the location is amazing but needs someone with an eye for detail to get things moving and the place spruced up. Some the staff were beautiful .

- Clean and very spacious room with great AC, nice view to the patio and some views of the sea (despite our room not being a seaview room) - Comfortable bed with 3 different pillow options - The staff was very friendly - Complimentary water and fresh fruit at the pool was lovely - Fantastic à la carte breakfast, varied menu (Asian and Western options) - We really appreciated the late check-out possibility

We enjoyed a lovely week here over Christmas 2025. We booked 2 Ocean Suites for our family of 5 - they are the best with their own sun lounges and overlooking the pool. Christmas lunch was absolutely wonderful - it was so good to have someone else cook it! Kata is crazy busy at this time of year, but The Boathouse is an oasis within the chaos! There are so many lovely sitting areas around the hotel so you can get a moment to yourself. We were beautifully looked after by the staff. Thank you for a memorable family holiday!

Location, cleanliness and exceptional service

Nothing

Beautiful hotel but having paid £2900 for 4 nights it was certainly not worth the money they did give us an upgrade for free so god knows what the room would of been like if we didnt have an upgrade but prices were obviously hiked right up for new year which was far too much and the beach you could get too anyways as it was public so basically paid all that money for the room! The hotel didnt even have allocated sunbeds on the beach they had to be paid for

Breakfast you couldn't just help yourself to whatever you wanted everything had to be cooked fresh but the wait time was ridiculous and it wasn't even busy and for the money I paid I found things that I had to pay extra for at breakfast given 3 grand paid for bed and breakfast for 4 nights was astronomical

This is the second year here as a December and January destination . On this occasion we spent less than a week of a 5 week trip to Phuket and Malaysia. They look after their guests very well from the à la carte breakfast on the beach front terrace to the pool service , restaurant dining and reception staff . Nothing is too much trouble. The location. is perfect with quick and easy access to the beach , pool bar prices are reasonable and includes service to your sunbed by the attentive and friendly pool staff at . The rooms are immaculate and spacious and are cleaned and topped. up with toiletries , towels, water xnd snacks twice daily. The front of the hotel is on a busy road but doesn't effect the tranquil experience once you enter the reception. It does however allow quick access to Kata beach areas and Kata Noi. We will be back

We stayed for 3 nights at the Boathouse and loved our stay. The apartment was spacious, clean and luxurious. The beds were so comfy and all the equipment was first class. Great view of the Maria.

This hotel is perfectly located directly on Kata Beach, with immediate access to the sea and beautiful views. The location alone makes it special, but everything else lives up to it as well. The food was excellent, both in quality and variety, and the staff were consistently friendly, professional, and attentive throughout the stay. The rooms were comfortable, clean, and well designed, offering a relaxing place to unwind after a day at the beach. The pool area is great, with a fantastic pool bar that adds a very relaxed, holiday atmosphere — especially in the afternoon and early evening. The only minor downside was a slightly noisy air-conditioning unit in the room, but this was the only complaint and didn’t significantly affect the overall experience. Overall, a great hotel with an unbeatable beachfront location, excellent service, and very good value. I would happily stay here again.