Manousos City Hotel

Chambre confortable et personnel agréable

Ce n’est pas la faute de l’établissement mais même s’il est bien localisé, on est tout proche d’une rue avec des bars de nuit et de strip tease. Cependant, l’hôtel est bien isolé donc on a pas été dérangé au niveau du bruit.

The staff were nice

I didn’t like the room too old, we stayed with dirty bathroom and the bed is so hard even the pillows

Все понравилось , кроме вайфая

К сожалению плохой вайфай

Location

First of all, I gave a high rating so that this review would be more visible. I absolutely do not recommend this hotel. When we got up during the night to use the bathroom, we found a huge cockroach in the room, and it ran underneath the bed. When we went to reception and informed them about the situation, they told us there was nothing they could do, handed us a can of insect spray, and sent us back to the room. Since we couldn’t reach under the bed, we went back to reception and asked to change rooms. They claimed that the hotel was fully booked (which was definitely not true—I checked availability on Booking.com at that exact moment and there were rooms available) and refused our request. Unfortunately, Booking.com did not properly address this issue and failed to protect our rights by refusing to refund the cost of our one-night stay. Do guests really have to experience something like theft or harassment before they qualify for a refund? Finding a cockroach in the room and then being forced to spend the night there is clearly grounds for a refund. It is absolutely unacceptable and should never be considered normal or acceptable. Additionally, the air conditioner was damaged, with the lower flap broken. Despite the room being very hot, we could not use it because it blew an intense stream of cold air directly at us. The bathroom also had noticeable limescale issues.

L’emplacement est top, on peut tout faire à pied, on est à 15 minutes du vieux centre et cinq minutes de la plage

Malheureusement la piscine était trop froide, je n’ai pas pu me baigner le bruit, la nuit, les gens sont vraiment irrespectueux à hurler dans les couloirs