Hampton Inn & Suites Sevierville at Stadium Drive

I very much want to give this hotel a 4-5 star rating. However, they advertise on Travelocity and Expedia that they have a hot tub. It’s included as an option when you pick filters. And beyond that, the hotel goes so far as to provide a photo of their hot tub to lure in people like me and my husband who purposely chose this hotel for that reason. Had been driving over 11 hours and needed something to relax and rest sore muscles after our long week. But, there is NO hot tub. Only the remnants of one that existed years ago that’s been filled in. We didn’t appreciate the bait and switch and false advertising. Not cool. Besides that, our checkin took quite a while as we had to wait for the checkin clerk to smoke her cigarette in the front rocking chair while she scrolled through her phone. Honestly, I don’t think that frustrated me nearly as much as purposely packing swimsuits and happily looking forward to their promise of a hot tub. I sincerely hope management is reading this and will remove claims and photos of the now-nonexistent hot tub. Other than that, all else was fine.

I love Hampton inn it has always been a good stay and this was fine I would still choose this over others it just wasn’t quite up to my Hampton inn expectations they are usually spotless everywhere this one could use a little better cleaning and service but still ok just wasn’t as good as we are used to

I typically stay at a Hiliton as they are usually pretty good but not too up scale or expensive. However, this Hilton appeared to be lacking in maintenance and care as the walls were all scratched up, old looking, furniture was that of a holiday Inn in appearance, my sink was clogged and could not have anyone take care of it or put me in a new room and the ac unit barely worked. If I did t know any better I was staying at a Holiday in or worse. I will not be staying here again. Otherwise, it would have made it a great spot being close to restaurants and the Bass Pro for shopping.

Great stay ! Staff was excellent!! Room was great.

No hot water in shower. Room was fine. Quiet

An amazing overnight stay as usual! The overnight desk attendant (I am so sorry I forgot to write your name down!!) was the lifesaver of the evening and made my stay even more enjoyable by coming through with extra pillows to make the already cozy bed just a smidge cozier! Thanks again, y'all! We'll see you next time!

Location Cleanliness Friendly

Bed,The worst bed I’ve ever slept on!

the manager was great and very helpful with a great staff.

I like for quite area