Courtyard by Marriott Midland

Clean rooms

Great. Customer service

Absolutely nothing Check-in ok after that downhill

No hot water and night person turned down the phone and my husband had to go downstairs 3 times, she had to push a button, didn’t work, finally got another room but I was already unpacked and took a cold shower, when I told the day person about the night and why I had 2 room keys she never blinked or looked concern, no apology or even a thank you. I will never stay there again.

Room was great

It was pretty clean. Check in was quick.

The beds were too hard. The pool was closed for maintenance, two out of four of the exercise equipment were shut down for maintenance, and the restaurant was closed for breakfast on a Sunday. None is this was communicated to me prior to check in. There should be a discount if you are not going to be able to supply the amenities you advertise. Plus two of the workers were loudly listening to a podcast or something on their phone in the lobby, which was the only place I could spend time with my family bc everything was closed.

Only thing not liked was the receptionist attitude when we checked in

We didn’t stay…roaches and used matches a bandaids on floor..pool not working.moved to another hotel

“””””

Convenient