Holiday Inn Express Mt. Juliet by IHG

It was really good place to stay at not to much noice it was pretty close to downtown like 25 min to max 30. One thing is windows they do not open if you needed any air.

Friendliness

The property was ok. There were several things wrong though. For example, no placard in the elevator, no inspection, duct taped button and dirty floor. Our bathroom had cobwebs in it, dirty finger prints all over the wall and what looked like blood drops on the floor. Door was stripped and had spray paint on it. Hallways seemed dirty. Lint from the dryers on the outside and not cleaned up.

nice area

Check-in was easy, staff was very friendly, the staff was most helpful when we had to cancel 2 night stay because of a friend’s death. I would highly recommend this hotel if you are staying in the Mount Juliet area.

When making deposits are held for week and if you don't call them never refunded ive been waiting ten days for 7 day hold last was two plus then called them and they refunded but I don't have time for the calls every time my ladt stay there

We loved the breakfast, the quiet room and the cleanliness. The pool was not in service. I wish I has known that before our trip.

Great

I did not like that expedia did not tell me the pool was under renovation i should have been told and would have picked other hotel with pool after driving 8hrs

Very poor breakfast. No muffins available. Sweet roles only one of four mornings and then stale. Sausage overcooked and dried out. No bananas. Hot breakfast dishes mediocre at best.