Holiday Inn Express Mt. Juliet by IHG

Great place to stay.

This Hotel was clean and the room was enormous.

Pool was broken, didnt inform us as check in. Staff who checked us in was very rude.

This Holiday Inn Express location is very convenient with numerous restaurants and shopping close by. There's a busy street in the front, where getting out of the parking lot can be a chore. So we discovered a little bridge on the side of the parking lot that connects to the Starbucks and the Publics Mkt parking lot, where you can get out on the side street fronting Kroger. There was a pamphlet in the room with recommendations for places to each, and one was Jonathan's. Jonathan's was so good that we went there twice, once for lunch and another for dinner. The rooms at this Holiday Inn were well kept, with comfortable beds, 6 drawers to store your clothes, and a nice deep tub that you can soak in. The amenities for the bathroom were Dove products, that lathered well, and the lotion kept my skin soft. This Holiday Inn still has daily housekeeping, where others aren't. The breakfast was decent, and the woman in charge of the food was very attentive and gave us a warning that the breakfast area will be closing soon, so get what you want before the doors close. All of the staff were very friendly!

You could bleach your towels.

The staff is what makes this location so great. I don't remember everyone's name. I do remeber Rodney at the front desk, greets you every time with a big smile and a can do attitude. Then there was Renee and Ward who controlled the breakfast area. Damn they worked hard. Renee kept everything stocked in the kitchen area and the cleanest I've seen of one of these free breakfast. Ward kept things moving in the dining area. The rest of the staff was no exception. All of the people I saw (and many more I'm sure I didn't) and briefly interacted with, we're cheerful and welcoming as well as hard working. This location has become my standard for motel stays of this kind.

Just an all around beautiful place I will definitely recommend to anyone vacationing in the Nashville area.

Specifically booked this gitel for pool access but arrived and pool was being repaired 3/27/25

It was amazing very satisfying

While eating breakfast hotel staff entered our room and started cleaning before we even checked out. All of our stuff even our valuables were out. If you stay here don’t leave valuables out because the staff has no issues entering your room without your permission. When confronting the managers they say sorry that it’s happened before. Just beware and lock valuables in your vehicle.