Doubletree By Hilton Fort Worth Fossil Creek

Place was excelent and staff very friendly. Roo. Was top notch. I even stayed an extra night because the beds were so nice and soft.

This is a very pretty hotel and the rooms are nice, but both times we have stayed here, something has been broken in our room where we have had to move rooms. The fridge this last time was iced over and not working, we moved rooms and then the phone was not working to call down for service.

First night was horrible and front door was broken to our roon street lights in our room all night. No bath tub which i requested. Jacuzzi broken no jets. Moved rooms television and phone not working.

Excellence

Easy and friendly check in. The front desk staff was very nice but unfortunately a maintenance person opened my door without announcing him self . The bedroom door had a crack between the entrance and the room itself. I had to put a chair and a towel to feel safer, since you were able to see the hallway from the room. The bed and pillows were unfortunately, terrible.

Easy access to highway and eateries

Right in front of McDonald’s

Everything was great.

Double payment. Misunderstanding between booking and the hotel. I never received reimbursement even though it was agreed between the hotel's front desk and booking's call. The agreement was made in front of me. I have been in contact with booking and the hotel, several emails and calls have been made originated by my side. No reimbursemen have been made. Final stage of the situation up to date: double payment

Didn't enjoy my stay because double payment

Rooms were nice. Not a good view. Beds were comfortable. Shower had low pressure.