Cavallo Point

My wife and I were there to celebrate our 20th Anniversary. The property is beautiful and the resort is well appointed and maintained. The view of the Bay and Bridge were amazing. The staff are friendly and accommodating. That said, there is NO air conditioning in the guest rooms - intentionally as an organizational sustainability effort which made for a VERY unpleasant experience to relax and sleep comfortably - in our opinion such that we would not be returning. Although apparently listed on the website, it was not made clear at time of our booking. If room comfort matters to you, reconsider this property! Hard to justify the rates when comfort and experience is compromised.

Lots of history. Good amount of space not a typical hotel crammed with people

Nothing

A peaceful oasis in Sausalito with beautiful views of the Golden Gate Bridge! Extremely comfortable and private accommodations allow for supreme relaxing even on a business trip. I would absolutely stay here again. The staff were very kind and helpful, the hotel grounds beautiful and lush, and the spa was a dream. The heated outdoor pool was very relaxing and a great way to enjoy the cool night while looking at the stars.

I grew up in San Francisco, often going to Sausalito for brunch, and never knew this gem of a hotel was there! Cavallo Point is perfectly situated just moments from the Marin side of the Golden Gate Bridge and offers both old time charm and modern amenities. The food was amazing and the views breathtaking! Staff was exceptional. Something for everyone: Spa, cooking school, e-bikes and hiking to the bridge, shuttle into Sausalito or head into SF for the day!

Extrem gute Lage an der Golden Gate Bridge mit der Möglichkeit, herum zu wandern und noch bessere Blickrichtungen zu finden.

Verbesserungsbedürftige Beschilderung der einzelnen Unterkünfte. Keine Möglichkeit, einen Late CheckOut zu erhalten

I found it amazing that the staff across the board was unfriendly and not service oriented. Too bad for such a beautiful location

This was our third trip to Cavallo Point and we intend on making this a yearly event. It is just an outstanding place to spend a fall weekend. Gorgeous grounds and views, plenty to do and see, and an exceptional staff. The rooms are well appointed and we feel pampered every time.

While the area is beautiful and quite convenient to enjoying Marin and San Francisco, they do not live up to their potential. Especially as a premium priced resort. The elements are there, but the execution is just so poor. It is difficult for me to mention, because the people are nice, but their experience and knowledge leaves so much to be desired. They are undertrained and are not given the tools to succeed or solve any issues. This was true throughout the system, from reservations, front desk, and concierge. One quick example. I wanted to change my reservations from two days to three days. It was a 40 minute conversation because they had to cancel all of my rooms and then rebook me, rather than just adding a night. In addition, they have numerous pricing options and the reservation agents are not fully up to speed on them. As such, it is entirely up to you to pick. I would rate the reservations process as somewhat akin to dealing with a used car salesperson, both in temperament and truthfulness. I was charged $300 more for my stay, per room, than i was told. The front desk was unwilling to make the change. This is a property and resort that is desperately in need of a five star manager that can make the experience live up to the cost and the potential that it has.

Stunning location and grounds. Design and overall feel beautiful. Great food options on site. Tasty complimentary coffee and pastries in a morning and evening wine. Housekeeping and valet great. Disappointing view of bridge considering we paid more for a bridge view. Top 3rd of one tower of the bridge isn't a bridge view in our opinion. Particularly when stopping for our honeymoon. It didn't seem any extra effort or care was given to our special occasion. Majority of activities advertised are weekend only which was a shame given we were there Monday - Friday. Thanks to housekeeping for the little treats left in our room.