Louis Apostolata Resort and Spa

This is not a FIVE STAR hotel!! THREE at best.There are steps to get almost everywhere - yes there are lifts but you cannot access all the facilities from all of the lifts so a combination of lifts and steps is always the option. We had some concerns about replenishment of the in-room items which were promised in the hotels information - daily fruit NEVER given only after we asked - Daily water NEVER given only after we cornered the guy who was delivering some! In-room tea/coffee - when I asked reception about replenishment the answer given was 'Oh you should not have that!' I replied that we did and we wanted it replenished to which the receptionist replied 'We do not DO coffee!!' - However about twenty-five mins later we got some tea bags and milk, and the next day a few coffee bags were also left beside the provided kettle. The pool towel system is C R A P....you are supposed to keep your issued towels for up to THREE days and then request a changeover....We waited a couple of days - requested a change and were told they had 'run-out' of clean pool towels!!!!!Despite the hotels RULE of no reservation of the best poolside loungers personal items and towels were always being left on the better positioned loungers and NEVER were any removed!! The food was actually ok, despite the usual buffet crush BUT the outdoor dining area was plagued by hoardes of WASPS. The Hotels way of dealing with these nuisances was to have some plastic bottles with sweet liquid as insect traps - Why

Stayed there for a few nights - staff were amazing - especially at reception. Really helpful and went out of their way to attend to every need. Great views of the sunrise (sun sets on the other side of the island). The main outdoor pool is amazing - massive - never feels crowded. Breakfast buffet was good, lunch was a little disappointing. Didn't try the dinner. Comfortable rooms - spacious and nice balconies - we stayed in a junior suite (room 611) -- recommend that strip.

A lovely hotel ! Situated a few kilometers outside of Skala in a peaceful area on the edge of a hill . Service excellence is something that the Apostolata can be proud of . It was very refreshing in a world where good service is not always the norm . Staff were exceptionally friendly and helpful as was the reservation manager , The hotel is very clean and the grounds are beautifully kept . Our apartment looked over the ocean which had beautiful moonlight views at night . The apartment was clean , spacious and very tastefully decorated . The beach at the hotel is located down a steep hill .On a raised concrete area above the ocean but located under lovely pine trees which offer shade with sun loungers and umbrellas dotted a rounded. The ocean is crystal clear and calm and accessible by a ladder into the ocean . The pool area is beautiful and the restaurant at the pool offers reasonable priced food that is delicious. We stayed on a half board option . The breakfast buffet offered a wide range of tasty choices . The dinner buffet had a wide selection of salad/ meat /fish dishes and at no time did we battle with choice as the buffet choice was wide and varied . Most evenings the buffet had a a Greek corner. The food which my family enjoyed most . The deserts were delectable especially the traditional Greek pastries . We had a wonderful family holiday . Would love to return !

The hotel really lived up to the great reviews online. The hotel was very welcoming and all the staff were very friendly and spoke great English. The food was fantastic, fresh and delicious every day especially the lovely fruit. The waiting staff were really attentive and cleared tables very quickly if you wanted to sit nearer the lovely view. The pool was very relaxing and there was a nice mix of gentle activities to get involved in if you wanted to. There are lots of steps and a steep cliff down to the sea but it is well worth it. There are sunloungers and umbrellas at the bay and the sea is wonderful to swim in. This wouldn't be suitable for anyone with difficulties climbing a lot of steps or steep climbs. Skala is a small town nearby and the hotel runs a bus throughout the day apart from Sundays. I also went on one of the day cruises from Skala up to Fiskardo including two swim stops, lunch and a trip into an underground lake. This was lovely and great for a gentle, really enjoyable day out.

Very friendly staff with a nice atmosphere, brilliant setting for great views!

Great hotel overall. If i had to pick on something then room facilities can be improved. Shower drainage not that good and a Jacuzzi which didn't empty. Would still recommend for everything else and would stay here again.

On arrival we were greeted by an obnoxious check-in girl who claimed to know nothing about our booking a superior room with a sea view, despite showing her the booking confirmation. She have us a superior room with a view of a delapudated building and rubble! We complained and she then downgraded us to a normal room with a marginally better view! On asking to speak to the manager, it was resolved partially. We got a sea view with a 'reasonable' view. Not what was advertised and we really had to fight for it. Very unpleasant. On a positive note, the hotel is clean (despite us finding ants in the bed one morning), not sure it's the hotels fault though...hot environments etc. Room spacious, they do not do double beds, all singles/twins pushed together and NOT made up as doubles. Balcony very nice, two showers and a mini bar. Safety deposit box is so small it's not worth having, and they charge 3 Euros per day! Internet is appalling and keeps dropping out, very frustrating. Food choice is varied but can get very 'same' after a few nights. Would suggest going room only and eating in Skala. Much more choice and quite cheap too. Drinks, be careful. Nearly all watered down, all juices and wines! Stick to beer and get the real thing. Sea is quite a hike down a steep road and lots of steps. But no big deal for the fit!

The hotel has a great setting,and our room looked out to sea.Was fairly normal standard for 5star but in need of some renovation especially the bathroom.The balcony whilst very large was very souless and not particularly inviting (some pots etc would have helped).The staff were mixed,some quite helpful but just as many not very friendly.A mad scram for sunbeds near pool as all squashed together and for early July I can't imagine what the situation would be at height of summer.The buffet was boring and without atmosphere,just about loading plates!We ate out most nights despite being half board.Definitely need a car as it is too far to the nearest tavernas etc and the courtesy bus is infrequent and last one is 5.30 so no good for the evenings!So car or taxi only if you want to get out of hotel.The biggest shock was the charge of 20euros for the use of a key for the room safe!!!!!Never heard the like in any other hotel before!And if you want a picnic,instead of dinner,don't bother.Two sandwiches made with the toasting bread,2 apples and some dry cake,and water/juice.Not worth more than a few euros,and another opportunity to shine lost.Typical of the general lack of care(including no room service!)

Liked the experience. Good hotel and facilities. Did not feel that the staff were very enthusiastic especially in the restaurant

Food ok. Lots of steps and not enough lifts. All staff members are very supportive. Great curtesy ride into town. Nice little shop in hotel.