Louis Apostolata Resort and Spa

I thought some of the hotel needed updated , the chairs in the lobby were pretty disgusting looking. Staff worked hard but their uniforms weren’t good . Staff were very polite.

Tired and run down. Not 5 star. Dangerous disregard to electricity. Fridge flooded due to being turned off and extension lead was in a pool of water. Requested an iron, waited 2hours and was given an iron in poor repair and received an electric shock

We had an absolutely wonderful stay. Lovely clean rooms and whole resort with on the hand staff at all times making our stay hassle free. No need for any stress. The walk to the restaurant was hard work as it is a very steep incline but it was worth the Buffett! Couldn’t fault this place!

We had a 4 night stay at the hotel. The family room is big enough for 2 adults and 3 kids. The views from the balcony and from other part of the hotel are amazing. The staff are friendly and helpfull. The beds are not so comfortable and another minus is that the family room is one open space without any seperation between parents and kids. Breakfest and dinner was ok. They let you also to change dinner to lunch. After all it was a lovely vacation in kefalonia.

I liked everything about this property - the views, the food, the pool, the views!!

We arrived late and the staff at the check in was friendly and helpful. Staff at the restaurant was also welcoming and friendly. The pool, restaurant with the sea view and the lobby were all very nice. All rooms has a big balcony and sea view which was amazing. However the room needs major update and renovation. There was dirty stain on the blankets and the coffee spoon in the room has milk stick on it. Shower head and the holder was broken. We brought a swimming inflatable with us for the little one and we asked the front desk if they have a pump for it. They said the lady at the mini market within the hotel can pump it for us. We went there and at first she was giving us a warm welcome. As soon as she noticed we were here to ask for help, suddenly she rolled her eyes and gave me the poker face. She took the pump out and other customers came in. she left me standing there while she was chatting with other customers and completely ignored me. I honestly don’t mind if they ask for a small fee; leave the pump out for self service or put a sign up said will only pump your swimming infladable if you make a purchase at the store. I think her reaction was very rude and unprofessional. We were there during high season and for the amount of money we paid per night and the fact this hotel is promoting as a 5 stars, I was not expecting that type of customer service.

Beautiful location overlooking the water but by no means a five star hotel. Service, food and room maybe what you would expect in a 3.5/4 star hotel.

It’s nice just dated and looks like it’s from 2000s or 1990s era. Needs to be updated to sustain a 5* rating.

Resort was located a short distance away from Skala beach. Preferred this as there were not to many tourists around. Room was location was up high so provided great ocean views.

From the moment we arrived, we were so impressed with everything about this hotel from its staff, room, facilities....Simply fantastic.