Hotel Chiusarelli

The pictures are great. When you get inside your room, you get in a little shock. The shower pan is black, not because it’s dirty, but because it was washed toooooo much. The shower door is broken, it literally falls on you when you close it completely, broken tiles, bad AC. But the biggest thing is when at 9:30am a cleaning lady just opens the door, without knocking. I’m sure there are other hotels in the area that are way more well maintained. Have to give a credit to the front desk staff, they were great, nice, and helpful, overall condition of the property is sad.

Would definitely stay again. Service was amazing

Great location. Very helpful and friendly staff. Wished we had 4 pillows. Only big issue was air conditioning was loud and rattling all night. Also blow dryer could have worked better.

A beautiful hotel with delicious breakfast, next to Basilica Cateriniana, with walkable distance to Siena Cathedral and old town. The staff is very friendly. Cons: no elevator.

Great location, staff very friendly and helpful. Room on the small side but it was ideal for us as we were out most of the time.

It was a very nice hotel with lovely staff. Just to be aware do not drive into the non driving zone!!!

Nice hotel at affordable price not far from Siena city center.

Staff were excellent and helpful. Location in city was great to see Siena

Great hotel in the heart of Sienna, absolutely beautiful. Staff is super nice and was very helpful in helping find parking (there is very few at the hotel) and restaurants Breakfast is included and very good Only negative point is that air conditioning was not working properly and it was too hot to get a good sleep.

We were greeted very warmly by Lorenzo at reception. After he helped us to our room with our luggage and made sure everything was good, we asked him for some restaurant recommendations and he gave us two great options. He even called the restaurants and made reservations for us, and emailed us to communicate further details. He went above and beyond to help us. The room was updated since the last time we stayed at the hotel and the bathroom was clean and modern. The room was spacious and the beds were comfortable. The breakfast was very good with a good coffee machine making cappuccinos etc. we would happily stay here again!