Ténéo Apparthotel Bordeaux - Gare Saint Jean

We arrived late but the reception still did everything he could to help us at arrival. Located pretty near the train station, good for people who prefer convenience over a novel and animated area. Price super reasonable, 100% satisfied on that.

Très bon séjour dans un appart-hôtel propre et confortable, avec une excellente literie, un petit-déjeuner bien organisé et une atmosphère agréable et respectueuse et un personnels très sympathique.

Quelques améliorations pourraient être apportées. La chambre donnait sur la route, ce qui a occasionné un peu de bruit ; une chambre côté cour aurait été plus agréable, même si je ne l'avais pas demandée cela ne m'a pas été proposé. Une couverture supplémentaire aurait également été appréciée pour les nuits fraîches. La mise à disposition de pantoufles jetables et d'un rouleau de sopalin serait un plus. Enfin, le quartier ne correspondait pas tout à fait à mes attentes.

La situation, prestations globales et amabilité du personnel

Price

Dodgy neighborhood, a huge water tank in the bathroom, randomly placed low hanging pendant light, no hairdryer; ridiculous policy such as the need to deposit passport to borrow hairdryer; but will only allow specific time to retrieve the passport regardless of your departure time; and staff that doesn’t listen and make sense.

The room is really clean and comfortable , good shower water although shower cubicle bit small. The parking we read online was 10€ per night which was wrong , we paid €39 for 2 nights stay there. We called the property to ask parking info and somehow the staff English was not good and we were asked to send message or email, and they did not reply to email that quick. But overall we have a good staying. The staff we met in the property were very friendly.

Parking is not 10€ per night, we paid €39 for 2 nights staying

Room was fine, staff friendly

Location looked fine on map, but was a bit uncomfortable for a lone female in the evening to walk alone

Location

Nothing