The Peninsula Hotel

the staff was very good and kind

the wi-fi could be stronger

Good location, very very good staff, clean rooms

lack of atmosphere in bar area. breakfast coffee cold, buffet hot food a bit tired unless you were early

Location was lovely, staff super friendly and food tasty including breakfast and dinner.

Nothing to complain about

Really enjoyed my four night stay at the Peninsula Hotel. Staff at reception and in the breakfast room were pleasant and accommodating. A gluten-free cooked breakfast was prepared upon request without any fuss. The room was nicely appointed and looks like it might have been recently updated as everything was crisp. The inner door to the bedroom was a nice touch, reducing noise from the corridor. Shower pressure was excellent and the hanging space/shelving alcove was brilliant. I ordered room service and the food was enjoyable and much better than I expected.

My only complaint was that the Wifi kept dropping out, and sometimes took an hour or more to be restored. Also, there was confusion on check-out that I owed payment for a meal that I'd settled at the time of room service, which was a small issue but their system should not allow such errors.

Friendly staff. Scenic location. Good food in the restaurant

Breakfast could have better variety. Bacon, eggs and other warm dishes could be replenished every half an hour rather than once at the beginning of service. A surface to place two pices of luggage in the rooms would be great help

Friendly and helpful staff (our daughter had an accident there and the staff were quick to respond). The breakfast was good though we didn't realise that we could make special orders for things like pancakes and eggs until the last day. . Drinking water by the entrance. . The dining area leading straight to the swimming pool.

Some suggestions for improvements: . Air-conditioning availability and a fridge in the room would have been handy. . Key cards rather than the keys with big ball things. . A note in the room on how exactly to call reception

Lovely hotel, excellent staff, great breakfast.

Everything was great - thank you.