The Wave Hotel Condado

Excellent customer service 💯

Clean and peaceful

Location was perfect staff was amazing friendly and welcoming

This was the perfect place to stay for my first time visiting PR. I was able to walk to the beach along with having access to various restaurants. Taking a uber or taxi from my hotel was perfect because it was about a 10 minute drive to the stadium (concert), Old San Juan, or the airport. The staff was great in helping me get checked in & out. There were available 24 HR a day ! Definitely would book at this hotel again

It was a convenient location, however there were some issues. There were stains on the sheets, the bed was itchy, hot tub didn’t work and when it did the rooftop was rented out for a party so hotel guests couldn’t go up there. Air conditioning was not working, it was too cold about 58 degrees. We had to turn off the AC in order for the temperature to increase. The Hotel does not look bad from the outside but there are some flaws. For the price i would have rather paid more for a cleaner place.

Nothing

Na

This property is not close to the beach.Or to food options

This hotel is great. The location is very convenient and close to everything.

From day one, we had experienced issues with the air conditioning, which were only resolved temporarily instead of being addressed by providing us with another room. Upon entering the hotel, we noticed a strong smell of mold rather than just humidity. Additionally, my friends stayed in the adjacent room and found black mold on their bathroom walls. When we raised our concerns at the front desk, they seemed to regard the issues as normal. There also weren't enough power outlets in the room, making it difficult to charge our devices. As a result, we decided to check out of this hotel.