Remisens Casa Bel Moretto, Annexe

Arrived at the hotel and were told we didn't have a reservation despite having the confirmation on my phone. We waited approximately half an hour at the front desk as the host said he was dealing with a large party, however there was no signs of a large party. He then told us he could squeeze us in as a room was available on one of their other properties. We were given directions to the property, but after looking for half an hour, we were not able to find it and returned to the see the host. We asked him to walk with us to the property but he was unwilling, but when other guests also had problems finding the property, he walked with all of us to the second property. We were then put in a room that looked nothing like the pictures on the website. I returned to the front desk to ask for an iron, but the host didn't have one. I asked him why the hotel is misrepresented online and why there's been so many inconveniences, but he told me it wasn't his hotel and any complaints should be handled with the main office. He then swore at me in Spanish and locked himself in his room behind the counter. Our room had a shower that didn't work, and the hotel was also hosting many loud parties with many intoxicated people wandering throughout the property. This was approximately midnight by this point. From the time we arrived at the hotel, to the time we were given a room was a little over an hour.

Nice

Einfach furchtbar , die Unterkunft ist keine 3*** wert . Man bezahlt für einen Parkplatz 13€ , wo man auf einen Dreckhaufen parkt , und das ganze Auto verschmutzt . Und wenn man raus will , parken dich andere Autos ein , weil sie einen Mangel an Parkplätze haben - . Die Zimmer werden nicht gründlich gereinigt , da wir Gegenstände wie : Unterwäsche und etc gefunden haben . Mich sieht ihr in dieser Unterkunft nimmer .

tutto molto poacevole, la colazione sufficiente

Expedia photos are very misleading and neither Expedia or the hotel seem to accept any responsibility for this fact. Overall the hotel and the immediate area is quite run down. Our room overlooked a worksite, had cobwebs, a sink that didn’t drain and curtains that were falling off. On the plus side the breakfast was very good.

Alles bestens - Hotel war sehr komfortabel, das Essen im nahegelegenen Hotel hervorragend Besonders begeistert waren unsere Kinder vom riesigen Pool, der gleich beim Meer liegt Alles top!!! Jederzeit wieder!!!!

La demi-pension n'est pas à la hauteur de standing de l'hôtel. trace de moisissure sur les fruits, oeufs présentant des trace de pourriture, manque de fraicheur des produits en général.

Very helpfull staff. Rooms of goods standard - big, clean and modern. Good wifi. Hotel owns also swimming pool with sunbeds by the sea that guest can use free of charge and that was also great. What have really dissappointed us is that they charge extra for gym - 8 eur! Prices for drinks during dinner are also crazy expensive. Small bottle of water - 3 eur. Food was ok - big choice, but nothing really impressive. We took halfboard.

De 2 første dagene hadde de ikke håndkler ved bassenget, vi sa ifra til resepsjonen og fikk en kompensasjon, overraskelse på rommet og skulle få låne en VIP seng ved bassenget resten av oppholdet. Denne senga slet vi med å få ved bassenget, resepsjonen sendte de Mail, jeg viste de også Mail jeg hadde fått og jeg hadde med stemplet bevis... likevel var de leid ut til andre, noen hadde lagt tingene sine der uten å betale - de som jobbet der fulgte ikke opp. God service i resepsjonen og i baren på hotellet, men mange ansatte og dårlig service og oppfølging ved bassenget.

Il peggior Hotel in cui sia mai stata. Sporchissimo, privo di attenzioni verso le famiglie e le disabilità. Costoso senza motivo... Non so come gli abbiano attribuito 4 e 5 stelle dato che ci sono 3 stelle molto più meritevoli. In stanza appena entrati abbiamo trovato ragnatele enormi, unghie tagliate sulla moquette, i bagni sporchi, l’acqua del wc non tirata, i cestini dei bagni ancora pieni... insomma indecente è la parola giusta per descrivere questa struttura... evitatela!!!!