Leonardo Plaza Dead Sea

While I didn't find bottled water in the room, after I phoned a bottle was brought within a short time. I enjoyed my stay and found the location great.

The maintenance of the property is very poor. I understood it's going to have a reconstruction. I hope after it, it will be worth the money and value

The checkin was easy, and our room was comfortable. Staff was helpful when needed. The thermostat was a little hard to figure out as there were no numbers on the dial, but we figured it out. The food was plentiful and delicious. We didn't use the pool, as it was so hot outside and not comfortable, but lots of people were using it. The beds were comfortable but the pillows were flat. The was a tiny lizard in the bathroom that my husband had to kill. It was close to tje separate beach which was nice for us.

Arrivata alle 18 circa la camera non era pronta (eravamo in shabat) comprendo la motivazione...ma...ci invitano ad andare alla SPA ma dove potevamo cambiarci? Andiamo a cena...in attesa della camera... Attendiamo. Ci arrabbiamo. Ma gli ospiti della nostra camera non l'avevano ancora lasciata libera alle 21. Mi dicono di avere pazienza...Ma io mi domando: nel rispetto dei religiosi, perche' loro non aspettano nella hall l'uscita dello shabat e permettono ai nuovi arrivati (con un viaggio di migliaia di kilometri) di prendere possesso della camera? Non ho risposte. Alle 22.30 circa arriviamo in camera con i pavimenti ancora bagnati. Senza asciugamani ne'accappatoi. Ce li facciamo dare. Come minimo essendo una junior suite dovevano darci una bottiglia di vino con cioccolatini. No! non c'erano nemmeno le ciabattine di cortesia. Che dire? Non ci sono commenti. In compenso mi lasciano un bonus per due soft drinks nell'attesa. No comments

This hotel is situated at the south end of the Dead Sea hotels. Although it is not right on the beach, it is close enough for a short walk, and there is a regular shuttle as well. The hotel sports a nice pool and excellent food, together with nice amenities. At the same time, certain parts of the hotel are showing their age and clearly need renovation. The downstairs hall, for example, had water leaking from its ceiling during our stay, with some tiles even falling down to the floor due to the damage. Some of the common spaces had a rundown look to them (although others had clearly been renovated). My greatest problems, however, came about when I tried to get a receipt for my stay. On my checkout day, I was told that it would arrive via email, but I never received it. Reaching the hotel to talk to someone human about this proved to be a monumental effort, as they didn't answer Internet messages and their phone systems would either close my call (after a *long* wait) or send me to a closed office. Indeed, I'm still waiting for a receipt, which I need for reimbursement purposes.

Troppo caotica. Sporca. Cibo dozzinale

Food was the best. Most of staff nice. Some nesty Services like spa broken

Gutes Hotel mit einer tollen Ausstattung

שהינו במלון לילה אחד. לצערנו בחדרים היה ריח לא נעים. החלפנו חדר לאחר שבחדר היה ריח חזק של סיגריות ובחדר שבו שהינו עלה ריח לא נעים מהשירותים. על פניו יש במלון את כל המתקנים הדרושים לחופשה אולם התחזוקה והניהול ברמה נמוכה. הכיסאות בבריכה ברובם היו שבורים, חדר אוכל לא מנוהל. לצערנו לא נחזור

Very old hotel and horrible food. The service horrible.