Spark by Hilton Houston Hobby Airport

Nice staff. Clean property

I was satisfied and I would stay here again. Hotel was very clean, staff was nice , shuttle service was greatly appreciated, located near a lot of authentic restaurants to eat. Not high-end restaurants, but good and authentic restaurants. 20 min from downtown . Uber ride to Walmart or nearby restaurant cost about 5 bucks . Rides to downtown cost about 15. Neighbor is not the nicest but I was quite , I don’t hear sirens and though next to airport, I didn’t hear planes . I would walk to the corner store gas station if needed too , but not farther than that . The lobby to hotel sells items you want or need like water , beer , or an Engery drink, even ice cream 😊.

Our family of eight had to stay in Houston overnight due to a flight delay. I booked two rooms at Spark because it was close, affordable, had an airport shuttle, and breakfast included in the price. After booking, I called and they even ensured that our rooms would be right next to each other, which was great. The shuttle service was great. I was disappointed with the breakfast though, which was pretty much just bagels, yogurt, and juice, whereas most hotels nowadays seen to all have some kind of hot breakfast option such as eggs, waffles, etc. They didn't even have cereal. The rooms were fine for what we needed, but I wouldn't call them welcoming or comfortable, as they were somewhat stark and "cold" (not referring to the temperature). The elevator was a bit sketchy. Many hotels have an extra blanket in the closet but I had to go to the front desk to get one. Overall the service was great but the accommodations left a lot to be desired.

Super clean room, staff was excellent. Property name change confusing to uber drivers. Was my first time there and was accidently dropped off at another property.

There was a roach running across the headboard of my bed

The stay was awesome. I was expecting a pool since the surrounding hotels had one. The customer service made up for that.

GREAT!!!

Terrible customer service, my first room was not clean. I found garbage in both trash bin. The property is property but terrible house service and room service.

We walked to a great Mexican restaurant

Everything is good.