Sleep Inn & Suites Pooler - Savannah Area

Room was comfortable, staff was great. Would definitely stay here again!

Needs more light over the desk

Front desk should have told me at check in that the room wasn’t going to serviced since it was only a 2 days stay . Also the prior service lacked attention to detail—dresser drawers had baby wipes and other items that were left behind

The girl at the desk both mornings of my stay was not in the least but helpful. Even at 2:45, she put off helping me check in. When I came back in at 3:00, she was gone and another woman helped me. The next morning, I was originally going to change rooms and she led me to believe I would have to check out at 11 & not get into the other room until 3pm. When I pressed her to see if housekeeping could clean a room sooner or just arrange it to let us stay in the original room, she hesitated. Then she said we could stay where we were, but did not re-program our key cards so that later when we returned to the room, we had to go back to the desk and the same woman from the afternoon before was there and was very helpful and apologetic about the problem.

Old but clean and friendly, especially Mr. Antonio!

When we checked in we were told the pool was closed for renovation and the pool was the main reason for booking this hotel. I can understand in the offseason, but this was Labor Day weekend. The continental breakfast was a sorry excuse for breakfast. Green bananas and frozen sausage biscuits are not my idea of even a continental breakfast.

Hotel is in need of maintenance. Carpets are severely stained and have an odortism in the hallways. This had nothing to do with the hurricane that came through just a total lack of maintenance. The pool was not in service nor was the fitness area. I looked in the fitness area and it just looked like the equipment was unplugged. For some reason, the bathroom floor was sticky and there was a dead roach on the floor and I was glad I was only staying for1 night. I will say both the girls at the front desk were very professional and nice both when checking in and checking out. The breakfast was mediocre at best.

I booked online a room with a whirlpool tub however, when I arrived, I was told I only booked a normal king suite because the picture was incorrect online and even though they have this problem all the time with third parties using the wrong pictures and false advertising, they still have not done anything about it. They were not able to upgrade me to another room because one was not available. The pool did not work. The gym was closed. I could not use the back door to get in which was closer to my room because it was broken workers who were staying here were very loud and unpleasant and the continental breakfast was definitely not anything to write home about , I’m very upset. As for the amount that I paid for this room I could have gone somewhere else and at least been able to take advantage of some amenities since the whirlpool tub room was unavailable. As a single mom, I worked hard to be able to get away even for just one night, so I’m highly disappointed that it did not go how it was supposed to

All good no compaints

Pictures on Expedia lie! Days inn rooms quality! Outdated and carpet smells old when you walk in, lights don’t half work, bed was really old and does sleep uncomfortably. Bathroom was clean but sink and tub fixtures were loose. Very gloomy feeling walking down the hallway and in the room. We booked for a quick getaway for me and my husband, but because of these conditions we should have just driven on to our destination, because it wasn’t worth stopping! Staff was ok but didn’t seemed concerned with our problem as if she was used to the mess!