Courtyard Marriott Ankeny

Everything was very clean and everyone was kind/helpful.

We always stay here while in Nashville. Very nice. Very clean. Very close to Broadway. Wonderful staff! Excellent breakfast buffet. Convenient location.

The rooms were nice. The staff could of used some personality or more training in customer service. They also were undergoing a renovation and so they had the elevators lined with blankets so when you used them to get to your room or down to the lobby it looked like something out of a murder movie. We were very disappointed as the pictures for the hotel showed a hot tub but when we went to look at the pool area they had a giant board covering up the hole to where it use to be and it looked like they had filled it in.

Conference Center was a nice location. The food that was part of the retreat was good. Our group loved the personal attention we received from Val with catering.

A friend and I shared a room with a king and sofa bed. I had the sofa bed which was less than impressive. The worst mattress I’ve slept on in a hotel. Many attendees at the retreat had a king bed with a sofa bed and the few I talked to had the same experience. The hotel should up their game and provide a quality mattress on their sofa beds.

Very clean throughout. Friendly and efficient service.

The staff was extremely helpful and personable. The desk clerk this AM was appreciative that I told him about a faulty outlet in the room. I would say attention need to be paid to the outside,backside of the building. Pallets and trash on the ground. Lid to dumpster was open.

Spacious, updated decor

The room temp on the 4th floor was challenging to maintain. Arrived to an extra warm room that never lost much heat even as we reduced temp to 65. Heat rises. Poor night sleep. Water temp for shower adequate but rather cool.

This hotel went WAY above expectations with customer service!! During our stay, we used the hotel's address to have medicine delivered from Walmart for our sick child. Needless to say, our next big Christmas order from Walmart accidentally shipped to the hotel instead of our home address. This staff went above and beyond to collect three separate shipment orders and get them shipped back to me as soon as possible. The communication from Brittany and Erik does not go unnoticed. I am truly appreciative of the kind gestures used to help with MY mistake. There are still good people in this world!! Thank you again!!

Was only able to stay one night and never really got to enjoy anything else the hotel had to offer. It was a quick trip