Homewood Suites by Hilton Portland

Clean. Next to a great restaurant/ brewery. Grassy areas around.

Not walkable to mall.

Always excellent when we stay except last time , barking dogs I had to complain about that were in room next to us .

The Breakfast was very good with a nice selection. The room was spacious with a very comfortable bed. The staff was very response to our airport shuttle requests and pleasant to work with.

It was a little pricey, but doable.

Breakfast ended at 9AM but almost all of the food was pretty much gone or picked over by 8:45 AM when we made it down to the breakfast room. We had 3 piles of trash in the hallway near us, from meals in other rooms. The piles were there when we checked in and still there the next morning. Otherwise, the staff were wonderful, the place was in good shape, the parking was free and plentiful, and TV and WiFi were good quality and speed.

Cleanup

The room was a suite and the bedroom smelled like animal urine. The manage cleaned the air unit, water drip pan and filter but smells persisted

Staff at front desk so friendly. Great room and great restaurant next door. Wonderful place to stay.

Great!!

Coffee was undrinkable/brown water! Recommend Starbucks kiosk or make a deal with a good coffee offer! No bacon, the same every day like omelet or hard boiled eggs or Bread was processed bread. Not a Hilton or embassy suite quality. We were given a handicap room without asking. Refrigerator was noisy so was the location -maybe not your fault. I would need a cutting board to actually use the kitchen.

The pros: The rooms are lovely and large and the breakfast offerings and quality was great. Check in was easy peasy. Bed was comfortable. Place was impeccably clean. The cons: heard some comments from staff during breakfast “it’s such a mess, I don’t get paid enough for this ****” and another staff member grunting in annoyance when my toddler and I were apparently in his way. It was just very evident the staff running breakfast were unhappy and it made me feel uncomfortable and an inconvenience. Overall pretty unprofessional. To be fair, I’m not sure if the pool was explicitly advertised as heated but you’d expect an indoor pool not to be super cold. I’m pretty sensitive to cold so I wasn’t able to enjoy the pool like I had hoped.

The tv didn’t work right. The picture kept disappearing and then reappearing. There was a wet paper towel roll under the sink. Had to try our room key four or five times before it worked. Everytime! But to me, those were minor things cause tv wasn’t that important to me since we had the grandkids and the pool was what we came here for. They had toys to play with and we had a nice dinner in the room using the kitchen. I would stay here again